Faizal Jesani

This interactive workshop will explore JPMC’s three-dimensional approach to transformation and performance consulting, integrating process innovation, human capital development, and operational excellence. Through a live case study of a major AI-enabled migration effort, the speakers will walk through the orchestration of strategy design, information architecture and metadata, all underpinned by human-in-the-loop change management. Join this super practical session to hear:

• How to “run the engine and build the engine” at the same time focusing on transformation capabilities

• Case studies on how legacy challenges, ill-defined processes, and outdated tech stacks can be transformed into future-ready operations through AI, process mining, and skills-based workforce development

• Unpack the human capital strategies, skills metrics, and cultural foundations needed to sustain transformation