Ray Lund

Ray Lund

Director of Transformation Owens & Minor
Ray Lund

Ray Lund is a logistics and automation leader who has spent his career at the intersection of operational grit and intelligent systems. A former Amazon leader and West Point graduate, Ray currently serves as Director of Transformation at Owens & Minor, where he leads network-wide automation and AI initiatives. He is the co-author of The Mirror We Built, a book that explores how AI reflects our leadership, decision-making, and values and what we can still change. Ray’s work challenges organizations to treat AI not as an oracle to obey, but as an apprentice to mentor. Whether deploying robotics in warehouses or shaping ethical AI strategies, Ray brings a clear message: the future of work will be built by the people who stay in the loop and take responsibility for what we teach the systems around us.

Wednesday, Jan 28: Innovation Hall Showcase Day 2

10:40 AM THE MIRROR WE BUILT: LEADING IN THE AGE OF INTELLIGENT SYSTEMS

As AI systems spread across industries, the question isn’t just what these tools can do it’s what they’re reflecting back. In this talk, you will explore how AI is quietly learning from our decisions, our leadership styles, and even our silences. The real transformation isn’t about automation it’s about accountability. If we treat AI like an oracle, we outsource responsibility. But if we treat it like an apprentice, we stay in the loop and build systems that reflect our best, not just our patterns. This talk challenges leaders to reframe their role in the AI era: not as passengers, but as mentors. Because the future of work isn’t just about tools. It’s about the people who teach them.

  • Foster more ethical and reflective AI systems by understanding how they absorb our decisions, leadership styles, and even what we leave unsaid
  • Build systems that reflect your values—not just your habits by approaching AI as an apprentice to guide, rather than an oracle to obey
  • Step into a more active leadership role in the AI era by mentoring AI systems instead of outsourcing responsibility to them

Check out the incredible speaker line-up to see who will be joining Ray.

Download The Latest Agenda