Business Transformation Summit | Change & Transformation Sum

January 25-27, 2027 | Orlando, Florida

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Challenge the way we manage change in the age of AI

Text to change under hero image: Change isn’t slowing down — but the way we lead it needs an overhaul. The organisations winning today aren’t managing change project by project. They’re building change-ready cultures that absorb disruption, accelerate adoption, and sustain momentum across the long arc of enterprise transformation.

The Change & Transformation Leaders’ Summit is built for the leaders responsible for making that happen — across capability building, workforce readiness, leadership development, and cultural change.

If this sounds like you, make sure you are in the room!

Why Should You Attend The Change & Transformation Summit?

Strategic Growth

Explore how to create a comprehensive strategic plan, while rallying the entire organization around their role in contributing to growth, transformation and optimization, through leveraging data, analytics & technology.

Build Agile Foundation

Discover how to build an agile foundation by embedding continuous learning and experimentation across all levels of your organization.

Reduce Change Resistance

Build your own guide to change enablement that focuses on creating a culture of lasting change and transparent communication.

Adapt Quickly

Adapt quickly to disruption by building a governance model for your agile change and transformation roadmap, covering major organizational disruptions from lay-offs to mergers.

EADING COMPLEX CHANGE WITHOUT OWNING OPERATIONS: MANDATE, AUTHORITY, DECISION RIGHTS

Many transformation leaders find themselves navigating a critical structural tension: acting as enterprise-wide change leaders while lacking direct ownership of business operations. This session examines how transformation leaders establish authority, secure executive sponsorship, influence decision-making, and sustain their mandate across complex organizations.

Where does the transformation authority come from when they do not own the businesses, functions, or resources required to deliver transformation outcomes?
What executive sponsorship model best enables transformation success?
How can transformation leaders balance accountability for transformation outcomes with limited control over execution?
What governance structures, incentives, or escalation mechanisms have worked in practice?
At what point should a transformation leader challenge, override, or escalate decisions that threaten transformation objectives?

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OPERATIONALIZE AI: ORCHESTRATION, ADOPTION, AND EXECUTION AT SCALE

Many organizations have ambitious AI strategies yet struggle to translate vision into operational reality. Join this session to explore practical approaches for moving beyond experimentation to scalable execution through effective orchestration, frictionless adoption, and successful navigation of complex organizational change.

How to effectively bridge the gap between AI vision and business execution
Orchestrate people, processes, and technology to accelerate AI adoption.
Remove friction that slows decision-making and value realization
Navigate organizational complexity and competing priorities
Align stakeholders around shared outcomes, governance, and accountability

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GUARDRAILS, GOVERNANCE, AND THE TECHNOLOGY CONTROL GAP: WHY AI GOVERNANCE IS BECOMING THE REAL TRANSFORMATION CHALLENGE

AI adoption has outpaced organizational control. While experimentation accelerates, governance, accountability, and oversight often lag behind, creating a growing risk gap. This session explores why governance is becoming the next critical AI battleground and what happens when guardrails are unclear, inconsistent, or retrofitted too late. It focuses on how leaders can design governance that enables innovation while protecting trust, compliance, and long-term scalability.

Identify governance gaps that emerge when AI is deployed without clear oversight
Design guardrails that enable safe experimentation rather than block innovation
Improve trust by clarifying data, access, and usage boundaries across the organization

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Be at the forefront of innovation

Maximize ROI
Finding the business context for agentic AI in order to maximize ROI

Upskilling
Leading a company-wide AI comprehension, education and skills development strategy

Strategy
Creating robust foundations to enable enterprise AI strategy and ambitions

In This Exclusive Interview

In this exclusive interview, Jon Nichols, Associate Director, Business Planning Center of Excellence, The Clorox Company, shares hard-earned insights on overcoming change fatigue, embedding AI into business processes, and creating a culture of continuous learning across the organization.

If you’re responsible for driving enterprise-wide change, this is a must-read conversation that shows how to turn transformation into a capability, not just a project.

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Testimonials

A Lot of big ideas, smart conversations, and future-focused thinking at the Business Transformation World Summit. Grateful to be part of a global community pushing transformation forward thoughtfully and intentionally.

Stymiest and Associates

Being part of this community helps me learn, grow, and contribute at the same time. It’s one of those rare opportunities to step out of the day-to-day, learn from what others are doing, be inspired by the latest global trends, and bring an outside-in perspective to your work. You get to hear how other leaders are approaching similar challenges, and you can share lessons learned—not just the wins, but also the tough moments that build real capability.

Victoria Saplacan

Head of E.ON Business Excellence, E.ON

Keeping my knowledge base and perspective fresh and crisp is the most important reason. It’s easy to get too heads down focused on internal activity - every once in a while, it’s necessary to look around and be provoked by new people, ideas, and content.

Christopher Paquette

Chief Transformation Officer, Personify Health

From exchanging fresh ideas, to connecting with new industries and exposing yourself to new technologies, there's a clear ROI which you can take back to work.

Ashu Malviya

Head of Transformation & Automation Group - Global Commercial Business (B2B) American Express

This summit brings together leaders driving human- centric change, and it’s a space to share, learn, and challenge norms. Last year’s summit offered unmatched value, from visionary talks to practical breakout sessions.

Jon Nicols

Associate Director, Business Planning Center of Excellence, Clorox

I would say even if you're not a full change management expert or you don't have a lot of AI and technology chops, you should still come and get exposure to what's going on. It's a really great not only framework, but also a way to be inspired. They can then take back to their company to lead those transformational changes.

Epsilon

Sr. Principal, Organizational Transformation