Sandy Abel

Assistant Vice President, Operational Excellence Space Coast Credit Union

Sandy Abel, MBA, LSSBB, is the Assistant Vice President of Operational Excellence at Space Coast Credit Union. With a knack for making complex concepts approachable, she champions a culture of continuous improvement without requiring a PhD in technical jargon. After all, who needs to sound overly technical when you can make Lean Six Sigma sound like a trendy coffee order? With her pragmatic leadership, Sandy mixes just the right amount of levity into her public speaking, engaging her audience and reminding them that operational excellence doesn’t have to be intimidating. She’s also known for transforming an informal program into a structured framework that cleverly uses operational excellence and business process management principles aligned with maturity modeling—because if you’re going to do it, you might as well do it right!

Tuesday, Jan 27: OPEX & Continuous Improvement Day 1

10:00 AM LEVERAGING THE RIGHT TOOLS - WITHOUT LEADING WITH THEM

In a discipline built on a foundation of tools, the real path to operational excellence is learning when to let them fade into the background. In this session, we’ll explore why success increasingly depends on hiding the tools and leading with the problem. We'll unpack how this mindset shift drives strategic impact, rather than process for process’s sake.

· What foundational tools are typically used to drive operational excellence?

· How can we communicate with key stakeholders by leading with value and outcomes, rather than tools and processes?

· What are some practical examples where tools were embedded seamlessly to support problem solving?

· How can teams be coached to think and communicate in a problem-first and outcome-first way?

Check out the incredible speaker line-up to see who will be joining Sandy.

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Telephone: +44 (0) 1135 210 042
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Email: enquire@iqpc.co.uk