Joe Graziani

Process Improvement Director JP Morgan Chase

I currently lead the Process Mining Team in Performance Consulting for CCB Ops which consists of 10 highly skilled analytical resources focused on building end-to-end Process Mining Solutions for clients across the firm that highlight hidden process opportunities and deliver improved operational efficiency and risk oversight. My skills and expertise are rooted in Business Consulting and Big Data Analytics with specific expertise in Strategy & Operating Model Design & Deployment for enterprise-wide data-driven transformations. I obtained my Bachelors and Masters Degrees both from the University of Cincinnati where I studied Mechanical Engineering with a Minor in Math for my Undergrad and Business Administration for my Masters.

Monday, Jan 26: Pre-Conference Workshops & Keynotes

11:00 AM TRANSFORMATION IN THE MOMENT OF AGENTIC AI: BUILDING ENGINES, PEOPLE, AND CULTURE FOR CHANGE AT SCALE

This interactive workshop will explore JPMC’s three-dimensional approach to transformation and performance consulting, integrating process innovation, human capital development, and operational excellence. Through a live case study of a major AI-enabled migration effort, the speakers will walk through the orchestration of strategy design, information architecture and metadata, all underpinned by human-in-the-loop change management. Join this super practical session to hear:

• How to “run the engine and build the engine” at the same time focusing on transformation capabilities

• Case studies on how legacy challenges, ill-defined processes, and outdated tech stacks can be transformed into future-ready operations through AI, process mining, and skills-based workforce development

• Unpack the human capital strategies, skills metrics, and cultural foundations needed to sustain transformation

Check out the incredible speaker line-up to see who will be joining Joe.

Download The Latest Agenda

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London SW1V 1JZ
Telephone: +44 (0) 113 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk