Scott Leddy

Many organizations struggle to turn business processes into measurable impact. Sobeys, one of Canada’s largest retailers, chose BPM as a strategic enabler to transform its business and technology architecture. Discover how governance, clear process ownership, and linking processes to business capabilities can turn static documentation into a living architecture. Together with GBTEC, Sobeys shows how process architecture drives digital transformation, technology initiatives, and enterprise-wide improvement, using BPM as a strategic management tool on its journey to becoming Canada’s best retailer.

Key takeaways from Sobeys’ transformation journey:

• From organizing processes to actively architecting the business

• From knowing the process to managing technologies through process architecture

• From isolated models to a single source of process truth connecting strategy, operations, and technology