Elena Gerdjikova

In an era defined by rapid technological disruption and evolving workforce dynamics, transformation leaders face mounting pressure to deliver value while navigating complexity. This session explores how the World Bank Group is reimagining transformation through a value-delivery lens—integrating Agile practices and organizational change management to deliver outcomes with speed and purpose.

Drawing on real-world experiences from the current ITS transformation journey, presenters Debora Ridner and Elena Gerdjikova will share insights into:

• Designing transformation strategies that align with stakeholder needs and strategic goals

• Scaling Agile practices across diverse teams while maintaining cultural coherence

• Lessons learned from pilot programs that moved transformation from concept to reality

This session offers pragmatic guidance for transformation leaders seeking to balance innovation with intentionality, ensuring that process and technology serve people, not the other way around.