Alexander Verkhoven

Head of Process Excellence and Continuous Improvement World Vision Canada

Alex has 18 years of hands-on experience in helping for-profit and non-profit organizations to drive Business Transformation and Operational Excellence. He is currently leading the Process Excellence and Continuous Improvement function at World Vision Canada (WVC) which he built from scratch back in 2019. His mandate includes the overall efficiency and effectiveness of World Vision’s operations in Canada, to maximize the value of every dollar donated. Prior to his joining WVC, Alex had been working for Ernst & Young – Performance Improvement practice for 8 years, helping multinational public and private companies from various sectors to improve their businesses in North America, Europe, the Middle East, and Africa. His track record includes an Operational Excellence Director role in a large manufacturing company. He is also a certified LSS Black Belt.

Tuesday, Jan 27: Change & Transformation Day 1

3:55 PM PANEL DISCUSSION – LEADING WITH METRICS: MAKING TRANSFORMATION MEASURABLE AND MEANINGFUL

Organizations face increasing pressure to transform amid rapid disruption and shifting stakeholder expectations. Yet many change initiatives falter due to vague metrics, unclear ownership, and limited visibility into progress. Leaders must go beyond setting vision, they must quantify and communicate the impact of change at every level. This session explores how to embed robust tracking, measurement, and reporting practices into transformation efforts to build alignment, accountability, and momentum.

Achieve alignment by co-creating measurable outcomes with stakeholders
Drive adoption by tracking behavioral and cultural shifts, not just milestones
Build trust by reporting progress in transparent, actionable ways

Check out the incredible speaker line-up to see who will be joining Alexander.

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