Rajeev Mishra

Head, Process Architecture Sobeys

Rajeev Mishra is the Manager of Business Process Architecture and Concept Development at Sobeys. With expertise in enterprise-wide process frameworks, he specializes in establishing and governing business process architectures. Rajeev has extensive experience in driving digital transformation initiatives, particularly in large-scale transformations like S/4HANA, Dayforce, and Salesforce. He is skilled in change management, process optimization, and reengineering. Rajeev holds certifications as a Lean Six Sigma Black Belt, TOGAF 9.1, AIIM ECM Master, and OMG Certified Expert in BPM. He is also featured in various industry publications for his leadership in process architecture and transformation.

Tuesday, Jan 27: OPEX & Continuous Improvement Day 1

12:00 PM ARCHITECTING THE BUSINESS THROUGH PROCESSES: SOBEYS’ JOURNEY TO OPERATIONAL EXCELLENCE

Many organizations struggle to turn business processes into measurable impact. Sobeys, one of Canada’s largest retailers, chose BPM as a strategic enabler to transform its business and technology architecture. Discover how governance, clear process ownership, and linking processes to business capabilities can turn static documentation into a living architecture. Together with GBTEC, Sobeys shows how process architecture drives digital transformation, technology initiatives, and enterprise-wide improvement, using BPM as a strategic management tool on its journey to becoming Canada’s best retailer.

Key takeaways from Sobeys’ transformation journey:

• From organizing processes to actively architecting the business

• From knowing the process to managing technologies through process architecture

• From isolated models to a single source of process truth connecting strategy, operations, and technology

Check out the incredible speaker line-up to see who will be joining Rajeev.

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