Ashley Peal

Over the past year, Ashley has led the design and enterprise-wide deployment of Bristol Myers Squibb’s first-ever Business Process Management (BPM) capability across the global Drug Development organization (>5000+ employees). Standing up this capability involved not just process mapping and technology deployment, but deep change management and stakeholder alignment in the face of inevitable complexity. This session will offer a behind-the-scenes case study sharing lessons learned and the path forward.

·       Designing BPM from ground up: How we structured and launched our first BPM capability in a complex, global biopharma environment

·       Key lessons learned from leading change and transformation throughout the program

·       Going beyond process mining to make the best data-driven decisions linked directly to the organizational goals

·       The future roadmap of integrating AI to build the next generation capabilities