Leila Kagawa

Chief Transformation Officer HEMIC

Leila Kagawa has worked in the enterprise program management space for the last 10 years. She is the Chief Transformation Officer at Hawaii Employers’ Mutual Insurance Company (HEMIC) where she launched the program management office and coordinates initiatives supporting workers’ compensation and life and health insurance lines for the HEMIC family of companies. Previously she worked at the State of Hawaii’s Office of Enterprise Technology Services directing large-scale modernization initiatives and implementing statewide enterprise governance. Leila also served in various capacities in human resources administration, most recently as the deputy director of the State of Hawaii’s Department of Human Resources Development, which has provided her the knowledge and experience to implement organizational change management strategies.

Tuesday, Jan 27: Chief Transformation Officer Summit (Invitation Only)

11:30 AM NO AI FOR AI'S SAKE: KEEPING THE PROBLEM FRONT OF MIND

CTROs are just one of the C-suite leaders influencing the adoption of AI and other advanced technology within their organisations. Unlike some of their colleagues, though, CTROs retain a critical focus on using technology to solve problems, not implementing that technology in response to hype or to keep up with their competitors. This discussion focuses on resisting the pressure of change for change's sake, and influencing a sustainable approach to technology acquisition that retains a strong focus on making tangible gains against real business problems.

• How do we resist the hype and keep the problem to be solved front of mind when fielding recommendations for AI implementation?

• How do we balance the board's need to demonstrate forward-looking AI adoption with our mandate for delivering real ROI from every change we implement?

• Where can we find ways to demonstrate the value of core transformation principles to remind internal stakeholders of a more holistic approach to transformation?

Check out the incredible speaker line-up to see who will be joining Leila.

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