Leila Kagawa

Leila Kagawa

Chief Transformation Officer HEMIC
Leila Kagawa

Leila Kagawa has worked in the enterprise program management space for the last 10 years. She is the Chief Transformation Officer at Hawaii Employers’ Mutual Insurance Company (HEMIC) where she launched the program management office and coordinates initiatives supporting workers’ compensation and life and health insurance lines for the HEMIC family of companies. Previously she worked at the State of Hawaii’s Office of Enterprise Technology Services directing large-scale modernization initiatives and implementing statewide enterprise governance. Leila also served in various capacities in human resources administration, most recently as the deputy director of the State of Hawaii’s Department of Human Resources Development, which has provided her the knowledge and experience to implement organizational change management strategies.

Wednesday, Jan 27: OPEX & Continuous Improvement Day 2

9:35 AM PANEL DISCUSSION: AI WON'T FIX BROKEN PROCESSES: RETHINKING ENTERPRISE TRANSFORMATION

For many organizations, AI is not the biggest barrier to transformation—process is. While the conversation often centers on models, copilots, and agents, the real constraint is the operating environment in which AI is expected to perform. Fragmented processes, disconnected data, organizational silos, and legacy ways of working prevent AI from delivering the productivity gains and business outcomes leaders expect.

• Explores why workflow redesign must become the foundation of every AI strategy

• How to see AI as a catalyst to simplify operations, modernize decision-making, and redesign how work and value flow across functions

• creating an operating model where AI can scale and deliver measurable business value


Check out the incredible speaker line-up to see who will be joining Leila.

Download The Latest Agenda