Nathalie Cubero

Head of Continuous Improvement Experian

Nathalie Cubero is a global operations leader and Senior Director at Experian, where she leads enterprise-wide productivity and transformation initiatives. With a foundation in industrial engineering and over a decade of experience leading international teams in technology-driven environments, she specialises in redesigning business processes and applying data-driven and technological solutions to deliver strategic outcomes. Currently pursuing an Executive MBA at Cambridge Judge Business School, Nathalie brings a global lens shaped by her work across Latin America, North America, Europe, and the UK. She is passionate about breaking down silos and reimagining ways of working to activate strategy, ensuring agility and meaningful impact across the organisation.

Tuesday, Jan 27: OPEX & Continuous Improvement Day 1

10:00 AM LEVERAGING THE RIGHT TOOLS - WITHOUT LEADING WITH THEM

In a discipline built on a foundation of tools, the real path to operational excellence is learning when to let them fade into the background. In this session, we’ll explore why success increasingly depends on hiding the tools and leading with the problem. We'll unpack how this mindset shift drives strategic impact, rather than process for process’s sake.

· What foundational tools are typically used to drive operational excellence?

· How can we communicate with key stakeholders by leading with value and outcomes, rather than tools and processes?

· What are some practical examples where tools were embedded seamlessly to support problem solving?

· How can teams be coached to think and communicate in a problem-first and outcome-first way?

Check out the incredible speaker line-up to see who will be joining Nathalie.

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