26 - 28 January 2026 | Miami , Florida, US
ELEVATE YOUR LEARNING EXPERIENCE THROUGH 5 CO-LOCATED SUMMITS UNDER ONE TRANSFORMATION ROOF
THE WORLD'S NO.1 EVENT FOR ENTERPRISE & DIGITAL TRANSFORMATION LEADERS
This is exactly why your favorite Transformation event is undergoing a reinvention of its own. For the first time in its 27-year history, the Business Transformation World Summit will co-locate FIVE critical summits, creating the only platform designed to unite Transformation and AI leaders.
Your 2026 Industry Innovators Include:
Anastasia Minor
Chief Transformation Officer
Entergy
Patrick Lenihan
VP Transformation
Eli Lilly and Company
Crystal Broj
Chief Digital Transformation Officer
Medical University of South Carolina
Christopher Paquette
Chief Transformation Officer
Personify Health
Leila Kagawa
Chief Transformation Officer
HEMIC
Kayla Bourgeois
Chief Transformation Officer
Cast & Crew
Paul Krebs
Chief Information Officer and Chief Transformation Officer
Koch
Reto Sahli
SVP and Chief Information Officer, HAVI Supply Chain
HAVI
Jonathan Scofield
Vice President, Business Transformation
NTT GDC
David Cuenca
Vice President, Process Transformation – CIO
IBM
Naomie Dorilas
Head of Strategy and Transformation
MassMutual
Jennifer Chung
Vice President, Business Operations & Strategic Planning
Northwestern Mutual
Jacques McGregor
Vice President of Digital Transformation
Marathon Petroleum
Scott Vejdani
Sr. Principal, Organizational Transformation
Epsilon
Stephanie Keck
Director, Change Enablement, Operational Excellence
Cox Automotive
Jon Nichols
Associate Director - Business Planning Center of Excellence
Clorox
Kristen Ziegler
Chief Human Resources Officer
The Bank of Missouri
Stephanie Licht
SVP, Sr. Director Process Optimization & Automation
Old National Bank
Ramona Mills
Organizational Change Management Lead - North America
Agco Corporation
Victoria Saplacan
Head of Business Transformation
E.ON
Mallory Vaughn
Head of Business Transformation Director
Liberty Mutual Insurance Co.
Steven Hall
Vice President, Strategic Excellence
United Network For Organ Sharing (UNOS)
Danielle LaMancuso
Director of Enterprise Change Management
Northwest Savings Bank
Sandeep Chennikara
Senior Director, Transformation Strategy & Automation
Discover Financial Services
David Pley
Senior Director, Strategy
NAPA Auto Parts
Scott Kinross
Chief Data Officer
Northwest Bank
Hardeep Kaur
Director Business Transformation, Agility and Change Leadership
Merck, Sharp
Hillel Bierbrier
Vice President - Digital Transformation
Northern Trust Corporation
Sanjay Thirumalai
Chief Global Delivery Officer
stout
Susan Marricone
Director, Business Transformation
The Depository Trust & Clearing Corporation (DTCC)
Robert Rowello
Global Head of Business Transformation
Magna International Inc.
Ryan Mayer
Vice President BD Excellence MDS
BD (Becton Dickinson)
Alexander Breskvar
Vice President, Quality Management & EHS
Siemens Gamesa Renewable Energy
Sridhar Krishnan
Vice President, Catalent Way
Catalent Pharma Solutions
Dina Patel
Global Head of Product Enablement
S&P Global
Ashley Peal
Director, Business Process Management
Bristol Myers Squibb
Hany Mikhaiel
Vice President, Corporate Continuous Improvement Central Services CI &Cs
B. Braun Medical
Luis Herrera
Director Business Transformation Office
Firstgroup America
Stephan Blasilli
Head of Business Process Excellence
EDP
Stacie Ruen
Director OPEX Transactional
Medtronic
Fraser Damoff
Head of Lean Centre of Excellence
Independent Electricity System Operator (IESO)
Axel Ramm
Director of Engineering
Whirlpool Corporation
Nathalie Cubero
Head of Continuous Improvement
Experian
Xiao Zhang
Director of Analytics and Data Solutions
University of Chicago
Margarita Panzer
Director, Digital Transformation
Marathon Petroleum Corporation
Elizabeth Barth-Thacker
VP Head of Data & Analytics
American Modern
Akshaya Murthy
Director - AI Transformation
Zendesk
Anurag Gupta
Vice President
Blackstone
Rob Jones
Executive Director, Global Data Risk Management
JPMorgan Chase & Co.
Susan Lin
Director of Data, Analytics and Business Intelligence
Cornell University
Maciej Szymaszek
Senior Director, Strategy Implementation & Business Transformation
AstraZeneca
Rémi Raphael
Vice President of Digital Technology
Origis Energy
Tomer Lancewicki
Director of AI and Machine Learning
Walmart Global Tech
Srav Palepu
Sr Director, Data Platforms and AI Automation
Visa
Manuel Campos Benítez
Director of Data & Analytics and Governance
Gerdau North America
Gary Dunbar
Director - Strategy, Operational Excellence & Digital Transformation
OpTerra Energy Services
Ariel Junqueira DeGarcia
Managing Director, AI and Emerging Technologies
Broadridge
Ash Dhupar
Chief Data & Analytics Officer
Analog Devices
Cameron Nutter
Vice President, Head of Banking Strategy
Diebold Nixdorf
Paul Joseph
Next Gen Transformation Leader
KeyBank
Swarna Kuruganti
Enterprise AI, Data Intelligence
US Foods
Kartick Kalaimani
Vice President, Enterprise MDM Data & Transformation
Dentsu
Praveen Prahlad Madabhushi Harvard, MBA, MS(MIS), MS(EE)
BigData Architect
Citi Bank
Doug Drolett
VP Business Excellence
Essilor Luxottica
Cristian Matei
CEO
Advanced Thinking
Ruben Del Toro
Director, Kaizen Promotion Office
Signature Aviation
Larry Crews
Senior Process Engineer
Cigna
Glenn Johnson
Process Excellence Manager
Velera
Samantha Bureau-Johnson
Senior Vice President Enterprise Change Management Executive and Customer Experience
First Citizens Bank
Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance
Goldman Sachs
Rush Fozo
Senior Vice President, Investment Operations Outsourcing
Northern Trust
Jason Schulist
President
Generative Local Community Institute
Ekaterina Curry
Managing Director, Head of Operations, Multifamily/LeaseTrack
Millennial Specialty Insurance
Stacie Ruen
Director OPEX Transactional
Medtronic
Jasmine Ahmed
Former Global Director of Finance Integration and Capabilities
The Coca-Cola Company
Sameer Anand
Director, Enterprise Business Agility Transformation
BAE Systems
Samantha Bureau-Johnson
SVP & Director, Customer Contact Center
First Citizens Bank
Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance
Goldman Sachs
Carolyn Lum
Retired Vice President, Operational Excellence
Philip Morris International
Ryan Mayer
Head of Healthineer Performance System – Americas
Siemens Healthineers
Jose Varela
Senior Vice President, Global Service Centers
3M
14 WORKSHOPS
INNOVATION HALL: FIVE DIGITAL TRANSFORMATION SHOWCASES
KEYNOTES: FUTURE ENTERPRISE IN THE AGE OF AGENTIC AI
CHIEF TRANSFORMATION OFFICER SUMMIT (APPROVED DELEGATES ONLY)
CHANGE & TRANSFORMATION LEADERS SUMMIT
AGENTIC AI TRANSFORMATION SUMMIT
OPERATIONAL EXCELLENCE & CONTINUOUS IMPROVEMENT SUMMIT
INNOVATION HALL: THE DIGITAL TRANSFORMATION SHOWCASE
Wednesday
CHANGE & TRANSFORMATION LEADERS SUMMIT
AGENTIC AI TRANSFORMATION SUMMIT
OPERATIONAL EXCELLENCE & CONTINUOUS IMPROVEMENT SUMMIT
INNOVATION HALL: THE DIGITAL TRANSFORMATION SHOWCASE
WHY IS BTWS NO.1 FOR TRANSFORMATION LEADERS?
Your answer awaits in the 2025 trailer below...
Step into the atmosphere of the 26th OPEX Week: Business Transformation World Summit, where over 650 OPEX & Transformation leaders gathered for three days of transformative insights, as we immersed ourselves in reimagining our businesses, prioritizing strategy, process, people, and technology.
FOUR SUMMITS AT A GLANCE
OPERATIONAL EXCELLENCE AND CONTINUOUS IMPROVEMENT SUMMIT
NO LONGER JUST A COST GAMBIT: VALUE REALIZATION THROUGH FOUNDATIONAL PROCESS CAPABILITIES
OPEX is no longer just a cost lever but the engine for true value realization. This dedicated summit brings together thought leaders and top practitioners to share fresh perspectives and, more importantly, practical case studies and strategies you can implement straightaway. This is also a unique place for finding true believers and champions of excellence and continuous improvement, those who live and breathe progress. Don’t hesitate to join us if you are one of them.
CHANGE AND TRANSFORMATION LEADERS’ SUMMIT
HOLISTIC TRANSFORMATION: BUILDING READINESS, CAPABILITY & AGILITY
Transformation is no longer a one-time initiative; it is a permanent leadership mandate that organizations must embed into their strategy and purpose. This summit brings together forward-thinking leaders to explore how transformation is being approached holistically: building change readiness, developing critical capabilities and tackling the real challenges of resource allocation and investment decisions. This is the moment to build transformation muscle - not just for a single program, but for a generation of enterprise change. The leaders in this room are not just participants; they are the architects of a new future.
AGENTIC TRANSFORMATION SUMMIT
LEADING THE SHIFT OF AGENT TRANSFORMATION
The age of agents is Here. This seismic shift presents an unprecedented opportunity for leaders bold enough to seize it. The Agentic Transformation Summit is a crucial platform for transformation, AI, data and technology leaders to gain practical insights into staying at the forefront of this new wave. Join us to decode the strategic, structural and cultural shifts required to harness AI, not just as a tool, but as an active partner in innovation, growth and enterprise transformation.
CHIEF TRANSFORMATION OFFICER SUMMIT
FRONTING THE TRANSFORMATION TSUNAMI
Who is driving the engine of transformation in your organization? Whether it's the Chief Strategy Officer, Chief Information Officer or Head of Transformation, this Summit brings together these executive leaders to engage in the most thought-provoking, forward-looking conversations on the “why” and the “how” of your transformation, as well as the evolving operating and workforce models required to stay ahead in the age of AI.
THE DIGITAL TRANSFORMATION SHOWCASE (IN THE INNOVATION HALL)
The Digital Transformation Showcase, live on the expo floor and designed for those embedding the data architectures, ERP ecosystems and governance strategies that are essential to transforming business in an agentic age. The live showcases aim to provide practical examples of how leading organizations are modernizing and transforming their digital backbone to be both AI-ready and future-ready.
Transformation Trailblazers: The Interviews
Crystal Broj on the Next Era of Human-Machine Collaboration
Learn from the University of Sotuh Carolina's Enterprise Chief Digital Transformation Officer.
>> READ MORE
Victoria Saplacan on Purpose-Driven Change at E.ON
Explore how transformation is not a program but a mindset at E.ON with this interview case study.
>> READ MORE
Alexander Breskvar on Building Transformation
Dive into building transformation that's actually owned as transformation becomes more human.
>> READ MORE
Silos to Synergy with Carolyn Lum
Read more on how to embed operational excellence across the matrix with insights from case studies at Philip Morris International.
COMING SOON..
The 26th Annual #OPEXWeek was Value-Packed!
120+
World Class Speakers!
Over 120 speakers Joined us at OPEX week, where they shared their stories, wisdom, and passion for transformation igniting our attendees drive to excel and innovate.
21
Keynote Sessions.
From the Big Ideas Transformation Stage and Split Plenary Stage, we'll be covering the bravest and boldest transformation stories from the largest brands and enterprises.
4
Themed tracks!
Featuring 28 sessions, covering the breadth of digital, AI, process and change. Attendees are able to tailor their experience to what matters for their organization's transformation journey.
30
Interactive Deep-Dive and Peer-led Workshops and Interactive Discussion Groups, featuring successful transformation frameworks and techniques by world-renowned brands. These global leaders will provide actionable strategies to guide your transformation journeys.
1
Brand New AI Innovation Zone, featuring the latest tools, technologies and application case studies to kickstart your AI implementation journey. Exclusive to the 26th Annual Summit, pioneer the next frontier of transformation.
A FIVE STAR EVENT - THE UNMISSABLE ANNUAL GATHERING!
“The event was invaluable. Knowing my experiences aren't just my own but happen in companies of all types in all countries. Obtaining lessons learned and best practices to take back and take advantage has been critical to my ongoing success.”
“Engaging, dynamic and inspiring - very valuable in contributing to the next chapter of our transformation.”
“This was an excellent event for our team. We learned a lot about ourselves and our behaviors, were able to see a litmus into how others are moving forward, and we have some quality action items to move on immediately. I would highly suggest this event to anyone interested.”
“The event was invaluable. Knowing my experiences aren't just my own but happen in companies of all types in all countries. Obtaining lessons learned and best practices to take back and take advantage has been critical to my ongoing success.”
“This event makes me feel part of a family - we all have similar topics, we share the pain, we share success - it energizes me!”
“Great line-up this year, probably the best since I've attended. Extremely valuable. Great connections, topics were relatable across different industries, actionable take aways, and joyful presentations.”
“Overall, the speaker panel was very diverse with the vivacity and ability to captivate the audience. OPEX Week 2023 was a very good use of my time.”
“This was my second time participating and again, I found it inspiring, motivating and informative! The presenters and topics provided invaluable insights and inspiration, and they also managed to present in a concise, easy to comprehend and energizing way.”
In Partnership With:
QUESTIONS?
Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk
©2025 IQPC. All rights reserved.
