Kristen Ziegler

Chief Human Resource Officer (CHRO) The Bank of Missouri

Kristen Ziegler is the Chief Human Resources Officer at The Bank of Missouri, where she leads strategic initiatives across Human Resources, Learning & Development, Fraud Prevention, and Customer Experience. With a master’s degree in psychology and a former career in law enforcement and criminal investigation, Kristen brings rare depth in understanding human behavior, performance under pressure, and what it takes to lead people through organizational change. A featured author in an internationally published anthology highlighting stories of grit and resilience in women leaders, Kristen is also a proud member of the St. Louis Titan 100 Hall of Fame and serves on the Titan Board, championing innovation and leadership across the region. Her approach to change management begins with equipping employees with a change-readiness mindset, and the tools and trust they need to adapt, lead, and thrive through change. She believes that transformation is most effective when people feel prepared, empowered, and part of the process. Known for her human-first leadership, Kristen speaks with real-world experience, candor, and conviction about how to move organizations forward when the stakes are high and resistance is real.