Erin Thibault

Director Havior

Erin Thibault is a human-centered strategist who helps organizations solve complex challenges and uncover hidden opportunities for growth. With deep expertise in strategic communications, storytelling, customer experience, transformation, and operating model design, she partners with leaders to drive performance through people. Her work spans industries and functions, where she brings empathy-led discovery and strategic rigor to every engagement. Whether advising on enterprise-wide change or leading targeted initiatives, Erin focuses on aligning leadership, translating strategy into action, and embedding behaviors that sustain results. She’s known for her ability to dive into ambiguity, ask the right questions, and connect the dots—making her a trusted adviser and collaborator across teams. Erin puts her strategic, design-focused MBA into action at the intersection of understanding people and aligning solutions to fit their needs—while never losing sight of overarching organizational goals. Curious how a human-centered approach can unlock lasting impact? Erin’s ready to help you find out.