Process Mining & Process Intelligence
Process mining is a data-driven approach that involves the discovery, monitoring and improvement of business processes based on the analysis of event logs and data generated during the execution of these processes. It provides insights into how processes are actually performed; uncovering patterns, bottlenecks and inefficiencies.
The goal of process mining is to enhance understanding, transparency and optimization of organizational processes. It is particularly valuable in complex organizations where processes involve numerous interconnected steps, and the real execution may deviate from documented procedures.
Process mining is commonly used in industries such as manufacturing, healthcare, finance and logistics to streamline operations and enhance overall performance. Advice and solutions for process mining can be found in the resources below.
Process intelligence is data that has been systematically collected to analyze the individual steps within a business process or operational workflow. Process intelligence exceeds process mining by building on the visibility it provides to connect processes, teams and technologies together – using data to create a digital twin of end-to-end processes.
It can autonomously highlight sources of inefficiency and customer friction, utilizing specialized process improvement knowledge to recommend changes and interventions to optimize end-to-end processes.
6 habits of high-performing process excellence teams
December 09 by Amelia Brand
Discover the habits of high-performing process excellence teams that boost efficiency and results
Blockchain process mining boosts suspicious activity detection
December 04 by Michael Hill
Study investigates the use of process mining in conjunction with blockchain data analysis to enhance suspicious activity detection
6 trends shaping process mining in 2026
December 03 by Michael Hill
Explore the six trends that are transforming process mining into a true business differentiator
8 ways agentic AI will transform process excellence in 2026
December 01 by Michael Hill
Agentic AI will reshape process excellence in 2026 in ways that go well beyond traditional task automation
Process intelligence tipped to rescue failed AI projects in 2026
November 27 by Michael Hill
Process intelligence will rescue 30 percent of failed AI projects in 2026, according to Forrester
Celonis expands public sector commitment, joins Made for Germany initiative
November 26 by Michael Hill
Celonis is strengthening its commitment to the public sector in Germany, setting the stage for digital transformation and long-term modernization
Santander Bank Poland invests in process mining
November 26 by Michael Hill
Santander Bank Poland is investing in process mining in partnership with QPR Software
SAP Signavio announces beta launch of 5 new Joule Agents to boost process transformation
November 21 by Michael Hill
SAP Signavio announced the beta launch of five new Joule Agents designed to accelerate time to value across process transformation
SAP restates commitment to “fair competition” amid EU review
November 17 by Michael Hill
Software giant SAP has reaffirmed its “commitment to fair competition” amid the European Union’s (EU) anticompetitive practices review
ProcessMind launches “affordable,” self-service process mining platform for SMBs
November 13 by Michael Hill
ProcessMind announced the launch of a new “affordable,” self-service process mining platform for small and medium-sized businesses (SMBs)
Women in Process Mining (WIPM) seeks new Chapter Leads
November 13 by Michael Hill
Women in Process Mining (WIPM) is looking for new Chapter Leads across the world as it expands its community
Slow & steady wins the race: Why sustainable business transformation is cautious & purposeful
November 13 by Sam Munford
Learn why sustainable business transformation is cautious and purposeful and how success lies in endurance, structure, and discipline
