Process Mining & Process Intelligence
Process mining is a data-driven approach that involves the discovery, monitoring and improvement of business processes based on the analysis of event logs and data generated during the execution of these processes. It provides insights into how processes are actually performed; uncovering patterns, bottlenecks and inefficiencies.
The goal of process mining is to enhance understanding, transparency and optimization of organizational processes. It is particularly valuable in complex organizations where processes involve numerous interconnected steps, and the real execution may deviate from documented procedures.
Process mining is commonly used in industries such as manufacturing, healthcare, finance and logistics to streamline operations and enhance overall performance. Advice and solutions for process mining can be found in the resources below.
Process intelligence is data that has been systematically collected to analyze the individual steps within a business process or operational workflow. Process intelligence exceeds process mining by building on the visibility it provides to connect processes, teams and technologies together – using data to create a digital twin of end-to-end processes.
It can autonomously highlight sources of inefficiency and customer friction, utilizing specialized process improvement knowledge to recommend changes and interventions to optimize end-to-end processes.
iGrafx & NTT DATA INTRAMART advance autonomous operations with process intelligence
January 27 by Michael Hill
iGrafx is partnering with NTT DATA INTRAMART to advance autonomous operations by unifying process intelligence, enterprise execution, and agentic AI
mindzie & Alibaba expand process intelligence cloud availability in Saudi Arabia
January 20 by Michael Hill
Process vendor mindzie is partnering with Alibaba Cloud to expand process intelligence cloud availability in the Kingdom of Saudi Arabia (KSA)
Celonis leads “Free the Process” movement at WEF Davos 2026
January 19 by Michael Hill
At WEF Davos 2026, Celonis will outline how process intelligence and an open ecosystem enables organizations to drive value from AI
QPR Software lists process mining solution on AWS Marketplace
January 16 by Michael Hill
QPR Software has listed its process mining solution on AWS Marketplace to provide customers a new, streamlined channel for purchasing the software
9 ways business process management (BPM) is evolving
January 13 by Michael Hill
Explore nine ways BPM is evolving as new technologies, business needs, and customer demands reshape the process management landscape
Fujitsu taps Celonis to drive AI transformation with process intelligence
January 13 by Michael Hill
Fujitsu is partnering with Celonis to enable AI- driven transformation with process intelligence
Process intelligence vendor ARIS rebrands as agentic AI platform leader
January 12 by Michael Hill
Process intelligence vendor ARIS announced a comprehensive company-wide rebrand to become a next-gen agentic AI platform leader
Process Intelligence Africa launches to inspire knowledge & skills across the continent
January 09 by Michael Hill
A new initiative called Process Intelligence Africa has launched to inspire process knowledge and skills across the continent
Process intelligence firm ARIS appoints new CEO to lead agentic AI strategy
January 07 by Michael Hill
Process intelligence firm ARIS has appointed Guillaume Bacuvier as new CEO to lead its agentic AI strategy
Process mining to transform business operations with record growth through 2034
January 05 by Michael Hill
Process mining is tipped to transform business operations with unprecedented growth through 2034
Operational capabilities that shaped LATAM’s performance in 2025 & why they matter for 2026
December 29 by Diego Borquez
As 2026 approaches, the ability to execute with discipline, see processes clearly, and coordinate complex systems may prove as important as any technology
Women in Process Mining forms multi-year partnership with Celonis
December 17 by Michael Hill
Women in Process Mining (WIPM) announced a multi-year partnership with process intelligence leader Celonis
