Process Mining & Process Intelligence
Process mining is a data-driven approach that involves the discovery, monitoring and improvement of business processes based on the analysis of event logs and data generated during the execution of these processes. It provides insights into how processes are actually performed; uncovering patterns, bottlenecks and inefficiencies.
The goal of process mining is to enhance understanding, transparency and optimization of organizational processes. It is particularly valuable in complex organizations where processes involve numerous interconnected steps, and the real execution may deviate from documented procedures.
Process mining is commonly used in industries such as manufacturing, healthcare, finance and logistics to streamline operations and enhance overall performance. Advice and solutions for process mining can be found in the resources below.
Process intelligence is data that has been systematically collected to analyze the individual steps within a business process or operational workflow. Process intelligence exceeds process mining by building on the visibility it provides to connect processes, teams and technologies together – using data to create a digital twin of end-to-end processes.
It can autonomously highlight sources of inefficiency and customer friction, utilizing specialized process improvement knowledge to recommend changes and interventions to optimize end-to-end processes.
How process intelligence helps supply chains overcome volatile tariff challenges
April 29 by Michael Ochi
Process intelligence helps businesses overcome some of the key challenges posed by the uncertain tariff landscape
6 steps to reducing process debt for long term OPEX
April 28 by Marlon Dumas
By combining process mining, simulation, compliance monitoring and task mining through process intelligence, organizations can reduce process debt
8 brands using process intelligence to drive business value
April 28 by Michael Hill
Process intelligence captures deeper value hidden in processes, enabling more informed decisions
16 process mining vendors analyzed in Gartner’s new Magic Quadrant
April 24 by Michael Hill
The 2025 Magic Quadrant for Process Mining Platforms report assesses 16 vendors based on their offerings, strengths and weaknesses
British businesses face low employee morale & productivity
April 22 by Michael Hill
AI-powered automation can ease stress and burnout while enhancing productivity and morale
5 highlights from Gartner’s 2025 Magic Quadrant for Process Mining Platforms
April 22 by Michael Hill
Read the highlights from the 2025 Gartner Magic Quadrant for Process Mining Platforms
Revolutionizing process intelligence with generative AI
April 22 by PEX Network
Read this whitepaper to explore how generative AI is transforming process intelligence and gain the tools to use the technology to enhance process optimization
Forrester evaluates 21 process intelligence vendors
April 14 by Michael Hill
Forrester publishes The Process Intelligence Software Landscape, Q2 2025 report, assessing the current process intelligence ecosystem and assessing 21 vendors
Celonis brings process intelligence to Microsoft Fabric
April 07 by Michael Hill
Appian’s case against Pegasystems takes a new twist while process mining is identified as a contributor to continuous improvement in robotic process automation
Process is eating the world!
March 27 by Jon Knisley
Process intelligence is emerging as the indispensable bridge between business and AI
The Great Recalibration: How enterprises are redefining success with process mining & intelligence
March 26 by Marlon Dumas
Process mining and process intelligence provide the tools to optimize operations, enhance decision-making and drive success
What is process intelligence? The PEX Network guide
May 16 by Process Excellence Network
Understand the core mechanics of process intelligence and its role in modern process excellence
