Process Mining & Process Intelligence
Process mining is a data-driven approach that involves the discovery, monitoring and improvement of business processes based on the analysis of event logs and data generated during the execution of these processes. It provides insights into how processes are actually performed; uncovering patterns, bottlenecks and inefficiencies.
The goal of process mining is to enhance understanding, transparency and optimization of organizational processes. It is particularly valuable in complex organizations where processes involve numerous interconnected steps, and the real execution may deviate from documented procedures.
Process mining is commonly used in industries such as manufacturing, healthcare, finance and logistics to streamline operations and enhance overall performance. Advice and solutions for process mining can be found in the resources below.
Process intelligence is data that has been systematically collected to analyze the individual steps within a business process or operational workflow. Process intelligence exceeds process mining by building on the visibility it provides to connect processes, teams and technologies together – using data to create a digital twin of end-to-end processes.
It can autonomously highlight sources of inefficiency and customer friction, utilizing specialized process improvement knowledge to recommend changes and interventions to optimize end-to-end processes.
Celonis & Bright Cape enhance KYC processes for financial institutions
July 09 by Michael HillCelonis launched the Smart KYC Control Tower, a new solution designed to enhance know your customer (KYC) processes for financial institutions
Fortino Capital acquires process intelligence firm MEHRWERK
July 08 by Michael HillFortino Capital, a leading European technology investor, announced its acquisition of process intelligence software provider MEHRWERK from Netgo Group
Trust the process: What can leaders learn from Mikel Arteta’s transformation at Arsenal FC?
July 07 by Sam MunfordExplore what business process leaders can learn from Mikel Arteta’s transformation at Arsenal FC
Celonis enhances transport supply chains with Genpact Transportation Costs & Performance app
July 03 by Michael HillCelonis launched the Genpact Transportation Costs and Performance app featuring a range of tools to enhance transport supply chains
US court dismisses Celonis’ antitrust claims against SAP
July 01 by Michael HillA federal judge in San Francisco dismissed Celonis’ claims that SAP blocked access to data in its systems to give an unfair advantage to its Signavio unit
5 ways process mining lives on
June 26 by Michael HillWhy process mining lives on in the AI-driven era of process intelligence
How to achieve real ROI with process intelligence
June 26 by Michael OchiExplore the key factors for ensuring real ROI with process intelligence
ASOS optimizes supply chain operations with process intelligence
June 24 by Michael HillOnline fashion giant ASOS is optimizing its supply chain operations with process intelligence
Are you ready for agentic automation? A process intelligence checklist
June 24 by Marlon DumasHow process intelligence can prepare your organization for agentic automation
Everest Group assesses 23 process mining providers in new PEAK Matrix® report
June 23 by Michael HillGlobal research firm Everest Group has assessed 23 process mining providers in a new PEAK Matrix® report
SAP & Queensland University of Technology expand partnership to drive business process innovation
June 20 by Michael HillSAP and Queensland University of Technology are partnering to drive business process innovation – enhancing industry collaboration and academic excellence
thyssenkrupp Rasselstein adopts process intelligence to optimize supply chain transparency & efficiency
June 18 by Michael Hillthyssenkrupp Rasselstein, one of Europe’s largest manufactures of packaging steel, is adopting process intelligence for supply chain transparency and efficiency