Process Mining & Process Intelligence
Process mining is a data-driven approach that involves the discovery, monitoring and improvement of business processes based on the analysis of event logs and data generated during the execution of these processes. It provides insights into how processes are actually performed; uncovering patterns, bottlenecks and inefficiencies.
The goal of process mining is to enhance understanding, transparency and optimization of organizational processes. It is particularly valuable in complex organizations where processes involve numerous interconnected steps, and the real execution may deviate from documented procedures.
Process mining is commonly used in industries such as manufacturing, healthcare, finance and logistics to streamline operations and enhance overall performance. Advice and solutions for process mining can be found in the resources below.
Process intelligence is data that has been systematically collected to analyze the individual steps within a business process or operational workflow. Process intelligence exceeds process mining by building on the visibility it provides to connect processes, teams and technologies together – using data to create a digital twin of end-to-end processes.
It can autonomously highlight sources of inefficiency and customer friction, utilizing specialized process improvement knowledge to recommend changes and interventions to optimize end-to-end processes.
5 ways process mining lives on
June 26 by Michael Hill
Why process mining lives on in the AI-driven era of process intelligence
How to achieve real ROI with process intelligence
June 26 by Michael Ochi
Explore the key factors for ensuring real ROI with process intelligence
Are you ready for agentic automation? A process intelligence checklist
June 24 by Marlon Dumas
How process intelligence can prepare your organization for agentic automation
ASOS optimizes supply chain operations with process intelligence
June 24 by Michael Hill
Online fashion giant ASOS is optimizing its supply chain operations with process intelligence
Everest Group assesses 23 process mining providers in new PEAK Matrix® report
June 23 by Michael Hill
Global research firm Everest Group has assessed 23 process mining providers in a new PEAK Matrix® report
SAP & Queensland University of Technology expand partnership to drive business process innovation
June 20 by Michael Hill
SAP and Queensland University of Technology are partnering to drive business process innovation – enhancing industry collaboration and academic excellence
thyssenkrupp Rasselstein adopts process intelligence to optimize supply chain transparency & efficiency
June 18 by Michael Hill
thyssenkrupp Rasselstein, one of Europe’s largest manufactures of packaging steel, is adopting process intelligence for supply chain transparency and efficiency
True Alliance adopts Celonis process intelligence to support critical transformations & maximize AI ROI
June 12 by Michael Hill
True Alliance is enhancing critical transformations and maximizing ROI from AI adoption with Celonis process intelligence
SAP won’t interfere with Celonis data extractor in antitrust litigation case
June 06 by Michael Hill
SAP says it will not interfere with Celonis data extractor as the antitrust litigation case between the two companies continues
Celonis & Peech optimize retail & CPG operations with new inventory lifecycle solution
June 04 by Michael Hill
Celonis and Peech launch a new inventory lifecycle solution to optimize retail and consumer packaged goods operations
AI lessons from Walmart, Mars, Heineken & Microsoft
June 03 by Anna Kulisheva
Get AI lessons from leaders at Walmart, Mars, Heineken and Microsoft in this summary of All Access: AI in PEX
How Harrods serves up process excellence in its restaurants & kitchens
June 03 by Michael Hill
Sam Munford, process excellence lead at Harrods, discusses maintaining standards across the luxury department store’s 25+ restaurants
