Process Excellence
Process excellence is the ongoing effort within an organization to continually improve its business processes to achieve superior performance, efficiency and effectiveness. It involves systematically managing, optimizing, and refining processes to ensure that they operate at their highest potential, delivering high-quality outcomes while minimizing waste and inefficiencies.
Six Sigma, Lean and Kaizen are examples of process excellence frameworks that can help foster a culture of continuous improvement, helping to align processes with organizational goals. Additionally, by adopting digital tools and technologies, organizations can significantly contribute to achieving process excellence by improving accuracy, reducing manual effort and enhancing overall productivity.
Read the guides and articles below to find out how businesses achieve and sustain excellence in their operations.
Take the PEX Survey 2025/26!
July 07 by Michael Hill
Take the PEX Survey 2025/26 and help us examine the state of business transformation!
Collapsing the Iron Triangle: Managing cost, productivity & risk in your processes
July 01 by Thomas Kohlenbach
The project management concept the ‘Iron Triangle’ describes the competing tensions of bringing a project to completion
PEX Network & Inixia launch Certified Master of Dynamic Process Transformation
June 30 by Michael Hill
PEX Network and Inixia announce the launch of the Certified Master of Dynamic Process Transformation program
3 ways process excellence fixes failing AI investment
June 30 by Nikhil Pal
AI without process excellence is expensive experimentation. Process excellence without AI is limited optimization. Together they create competitive advantage
Pandora drives Lean, digitized processes in end-to-end digital transformation
June 30 by Michael Hill
Pandora, the world’s largest jewelry brand, is driving Lean, digitized processes in partnership with SAP
Strategic alignment in continuous process improvement
June 27 by Madison Lundquist
Strategic alignment means that process improvement efforts have an overarching purpose and cohesiveness with the rest of the enterprise
Gartner releases Magic Quadrant for robotic process automation (RPA)
June 25 by Michael Hill
Gartner publishes new Magic Quadrant for robotic process automation, evaluating 13 vendors to help buyers invest in optimal task automation
SAP & Queensland University of Technology expand partnership to drive business process innovation
June 20 by Michael Hill
SAP and Queensland University of Technology are partnering to drive business process innovation – enhancing industry collaboration and academic excellence
Appian & Raft address Indo-Pacific readiness to accelerate US military decision-making
June 17 by Michael Hill
Appian and Raft are partnering to address Indo-Pacific readiness and tackle one of the US military’s most urgent operational challenges
How to train teams for process compliance
June 16 by Bree Barsanti
To train teams for process compliance, leaders need to communicate not just the ‘what’ but the ‘why’ of process management
How to achieve process integration using the Design Structure Matrix (DSM)
June 11 by Michael Hill
Tyson Browning discusses the convergence of process integration with the Design Structure Matrix (DSM) and what it means for process excellence
Appian launches Connected Claims 2.0 to transform insurance processes with AI
June 04 by Michael Hill
Appian transforms insurance processes with AI with the launch of Connected Claims 2.0
