Process Excellence
Process excellence is the ongoing effort within an organization to continually improve its business processes to achieve superior performance, efficiency and effectiveness. It involves systematically managing, optimizing, and refining processes to ensure that they operate at their highest potential, delivering high-quality outcomes while minimizing waste and inefficiencies.
Six Sigma, Lean and Kaizen are examples of process excellence frameworks that can help foster a culture of continuous improvement, helping to align processes with organizational goals. Additionally, by adopting digital tools and technologies, organizations can significantly contribute to achieving process excellence by improving accuracy, reducing manual effort and enhancing overall productivity.
Read the guides and articles below to find out how businesses achieve and sustain excellence in their operations.
13 trends that will shape process excellence in 2025
November 26 by Michael HillFrom AI and hyperautomation to human-centric process design and operational resilience, explore the key trends shaping process excellence in 2025
Strengthening B2B processes with cloud security
December 05 by Venkata NedunooriAs businesses adopt cloud technologies the need for robust security in B2B processes becomes increasingly urgent
Transform or perish: The importance of intelligent process management
November 21 by Marie-Elisabeth HeilProcess intelligence is a long-term commitment and not a one-off project
The growing importance of supplier accreditation for organizations
November 05 by Claire AgutterSt John Ambulance integrates accreditation into its supplier selection process to guarantee compliance with legal standards and ensure quality in operations
Process automation and the process maturity journey
October 24 by Thomas KohlenbachAutomation helps streamline processes by connecting different procedures and groups
5 steps to Agile process excellence
October 03 by Samant KumarAgile process excellence involves a structured approach to continuously improve agility and effectiveness
Businesses plan process spending spree
September 30 by Michael HillOrganizations are looking to invest in business process management (BPM), process excellence consultancy options and process modeling/mapping tools
Process automation and assumed knowledge
September 24 by Thomas KohlenbachBusiness process automation is a powerful tool, but organizations can’t afford to skip over the vital core that is process knowledge
SAP acquires WalkMe, Appian supports pediatric healthcare, Celonis launches Change Makers Acceleration Program – PEX Vendor News
September 18 by Michael HillBusiness solutions giant SAP SE completes acquisition of digital adoption platform company WalkMe
Mapping a path for process management professionals
September 17 by Madison LundquistHow organizations can map an advancement path for process professionals
SAP CTO quits over “inappropriate” behavior, Nintex expands in Saudi Arabia – PEX Vendor News
September 11 by Michael HillJuergen Mueller will leave SAP at the end of September following “inappropriate” behavior at a previous company
Enhancing supply chain visibility through integrated processes
September 09 by Nick FryerIntegrating processes and systems is integral to effective supply chain visibility