Process Excellence
Process excellence is the ongoing effort within an organization to continually improve its business processes to achieve superior performance, efficiency and effectiveness. It involves systematically managing, optimizing, and refining processes to ensure that they operate at their highest potential, delivering high-quality outcomes while minimizing waste and inefficiencies.
Six Sigma, Lean and Kaizen are examples of process excellence frameworks that can help foster a culture of continuous improvement, helping to align processes with organizational goals. Additionally, by adopting digital tools and technologies, organizations can significantly contribute to achieving process excellence by improving accuracy, reducing manual effort and enhancing overall productivity.
Read the guides and articles below to find out how businesses achieve and sustain excellence in their operations.
Culture in process excellence: The advantage you can’t reverse engineer
December 24 by Dr Terryel Hu, Ph.D
When we talk about process excellence, the issue of culture often comes up, but culture is not only reflected in behaviors and practices
Lean 6 Sigma Hub expands LSS Belt certification suite
December 16 by Michael Hill
Lean 6 Sigma Hub, an internationally recognized Lean Six Sigma training provider, is expanding its global reach with a comprehensive certification pathway
Process excellence ‘Greatest Hits’ 2025!
December 15 by Bree Barsanti
Process excellence ‘Greatest Hits’ 2025 – explore what’s new, what’s still true, and what’s next
5 hard questions every process leader must answer about AI in 2026
December 15 by Jake Tyler
Explore five tough questions every process leader must answer about AI in 2026
6 surprising things about digital twins
December 11 by Michael Hill
While digital twins are becoming increasingly popular, implemented, and understood, there are still many surprising things about digital twin technology
6 habits of high-performing process excellence teams
December 09 by Amelia Brand
Discover the habits of high-performing process excellence teams that boost efficiency and results
5 key metrics for process excellence
December 08 by Michael Hill
Metrics for process excellence are essential because they turn improvement from guesswork into a repeatable, evidence-driven discipline
IEEE study: 96 percent of leaders expect agentic AI adoption to accelerate in 2026
December 04 by Michael Hill
A new IEEE study has found that 96 percent of technology leaders expect agentic AI to accelerate in 2026
8 ways agentic AI will transform process excellence in 2026
December 01 by Michael Hill
Agentic AI will reshape process excellence in 2026 in ways that go well beyond traditional task automation
Top 5 PEX Network industry reports of 2025
November 28 by Michael Hill
Here are the five most popular PEX Network industry reports of 2025!
Appian names 2025 public sector partner award winners
November 24 by Michael Hill
Appian announced the winners of the 2025 Appian Government Partner Impact and Excellence Awards as its Appian Government conference
The new process excellence: Taking AI from toy to transformation
November 18 by Sudeshna Banerjee
Learn why process excellence becomes the scaffolding on which AI can operate safely and reliably
