Process Excellence
Process excellence is the ongoing effort within an organization to continually improve its business processes to achieve superior performance, efficiency and effectiveness. It involves systematically managing, optimizing, and refining processes to ensure that they operate at their highest potential, delivering high-quality outcomes while minimizing waste and inefficiencies.
Six Sigma, Lean and Kaizen are examples of process excellence frameworks that can help foster a culture of continuous improvement, helping to align processes with organizational goals. Additionally, by adopting digital tools and technologies, organizations can significantly contribute to achieving process excellence by improving accuracy, reducing manual effort and enhancing overall productivity.
Read the guides and articles below to find out how businesses achieve and sustain excellence in their operations.
From prompt engineering to prompted enterprises: The next horizon of process excellence
January 16 by Sudeshna Banerjee
Prompt engineering is rapidly becoming a core process excellence capability because AI requires process thinking to be effective
Researchers disentangle the Lean-resilience paradox
January 13 by Michael Hill
Researchers have examined the Lean-resilience paradox, a concept that questions Lean’s validity and effectiveness in dealing with disruptive events
9 ways business process management (BPM) is evolving
January 13 by Michael Hill
Explore nine ways BPM is evolving as new technologies, business needs, and customer demands reshape the process management landscape
Oracle Integration gets new process enhancement features
January 12 by Michael Hill
The 26.01 release of Oracle Integration is now available, bringing new process enhancement features
Process Intelligence Africa launches to inspire knowledge & skills across the continent
January 09 by Michael Hill
A new initiative called Process Intelligence Africa has launched to inspire process knowledge and skills across the continent
Prompt engineering, AI, & the future of process excellence
January 07 by Sudeshna Banerjee
Learn why process excellence cannot ignore prompt engineering in the age of AI
Power Equipment brings structure & clarity to teams with process mapping
January 06 by Michael Hill
Power Equipment is using process mapping to enable consistency across its operations
Why digital transformation breaks at the operating model layer & how leaders can fix it
January 05 by Anup Gupta
Why true digital transformation requires aligning process excellence with operating model evolution
Culture in process excellence: The advantage you can’t reverse engineer
December 24 by Dr Terryel Hu, Ph.D
When we talk about process excellence, the issue of culture often comes up, but culture is not only reflected in behaviors and practices
Lean 6 Sigma Hub expands LSS Belt certification suite
December 16 by Michael Hill
Lean 6 Sigma Hub, an internationally recognized Lean Six Sigma training provider, is expanding its global reach with a comprehensive certification pathway
5 hard questions every process leader must answer about AI in 2026
December 15 by Jake Tyler
Explore five tough questions every process leader must answer about AI in 2026
Process excellence ‘Greatest Hits’ 2025!
December 15 by Bree Barsanti
Process excellence ‘Greatest Hits’ 2025 – explore what’s new, what’s still true, and what’s next
