Process Excellence
Process excellence is the ongoing effort within an organization to continually improve its business processes to achieve superior performance, efficiency and effectiveness. It involves systematically managing, optimizing, and refining processes to ensure that they operate at their highest potential, delivering high-quality outcomes while minimizing waste and inefficiencies.
Six Sigma, Lean and Kaizen are examples of process excellence frameworks that can help foster a culture of continuous improvement, helping to align processes with organizational goals. Additionally, by adopting digital tools and technologies, organizations can significantly contribute to achieving process excellence by improving accuracy, reducing manual effort and enhancing overall productivity.
Read the guides and articles below to find out how businesses achieve and sustain excellence in their operations.
13 trends that will shape process excellence in 2025
November 26 by Michael HillFrom AI and hyperautomation to human-centric process design and operational resilience, explore the key trends shaping process excellence in 2025
Process intelligence: The foundation of agentic AI success
February 04 by Marlon DumasAgentic AI’s potential to transform businesses operations is ground-breaking but it’s vital that process intelligence remains a central element of its use
How to build effective BPM programs
January 28 by Madison LundquistExplore proven methods for successful business process improvement
Process renovation: The best approach to process excellence
January 27 by Bree BarsantiContinuous improvement keeps strategic goals in mind but doesn’t neglect everyday operations
Forrester examines the state of process intelligence
January 13 by Michael HillOrganizations are increasingly adopting process intelligence tools with many using federated models and centralized centers of excellence
Making the most of your process experts
January 07 by Bree BarsantiAs your business plunges into the promise of 2025, consider how you’re making the best use of the people in your organization
5 free process mapping training courses for business leaders
December 24 by Michael HillProcess mapping can drive efficiency and support enhanced business process management (BPM)
6 process intelligence trends to watch in 2025
December 19 by Jon KnisleyHere are six process intelligence trends every business leader, data analyst and tech enthusiast should be watching closely
Driving innovation with intelligent document processing: Industry report
December 18 by Michael HillThe evolution of intelligent document processing (IDP) signifies an important shift in the way businesses handle automation and document processing
Top 10 process excellence articles of 2024
December 12 by Michael HillAI, operational excellence, change management and low-code among the hottest topics of 2024
PEX Network’s Greatest Hits 2024!
December 09 by PEX NetworkPEX Network celebrates five partnerships demonstrating outstanding commitment to driving process excellence, innovation and transformative results
Strengthening B2B processes with cloud security
December 05 by Venkata NedunooriAs businesses adopt cloud technologies the need for robust security in B2B processes becomes increasingly urgent