Articles
PEX Network offers expert insights, practical tips and information on the latest trends on all things process excellence. Keep up-to-date on key themes and the latest technologies, including change management, business process management, intelligent automation and data tools.
If you would like to become a PEX Network contributor to share your process excellence knowledge and success story with our audience of process excellence practitioners, get in touch with the team.
Augmented intelligence, not AI: An ACHIEVE framework for process excellence leaders
February 02 by Sudeshna Banerjee
Explore the ACHIEVE framework and learn how to deploy generative AI as augmented intelligence
Nominations now open: PEX Network’s top AI leaders in process excellence 2026
January 31 by PEX Network
Join us in honoring the AI visionaries revolutionizing process excellence
Why most continuous improvement programs don’t stick
January 26 by John Hambacher
Explore the structural fragility of top-down continuous improvement efforts
Why strong data foundations are the real prerequisite for scalable AI
January 22 by Rahul Chawla
Strong data foundations do not guarantee AI success, but weak ones virtually ensure failure
Why most agentic AI pilots fail & how to fix them
January 21 by Amelia Brand
Learn why 40 percent of agentic AI pilots fail and steps to turn pilots into production success
Business transformation strategy that doesn’t go from A to B
January 19 by Dr Terryel Hu, Ph.D
Business transformation strategy was never about going from A to B. It’s about learning to overcome barriers and seizing opportunities in the process
From prompt engineering to prompted enterprises: The next horizon of process excellence
January 16 by Sudeshna Banerjee
Prompt engineering is rapidly becoming a core process excellence capability because AI requires process thinking to be effective
8 hopes & fears for business transformation in 2026
January 14 by Dan French
The burning business transformation issues of 2026 and how best to navigate the choppy waters
9 ways business process management (BPM) is evolving
January 13 by Michael Hill
Explore nine ways BPM is evolving as new technologies, business needs, and customer demands reshape the process management landscape
Business transformation: Action is meaningless without a guiding principle
January 12 by Dr Terryel Hu, Ph.D
It’s time to call out an important issue – in business transformation, action is meaningless without a guiding principle
5 hidden costs of poor change management you can’t afford to ignore
January 08 by Amelia Brand
Discover six hidden costs of poor change management and how to avoid them
Prompt engineering, AI, & the future of process excellence
January 07 by Sudeshna Banerjee
Learn why process excellence cannot ignore prompt engineering in the age of AI
