Articles

Organizations are no more just talking about replacing their resource pool for back-end processes but posing questions on how they can maximize their returns by getting the pulse from their customer b...

The best-laid plans are often hindered by challenges - but not all of these are beyond your control (and even if they are, there are still responses you can take to mitigate their impact). We look at...

London, UK – PEX Network, the London-based global community for process and business professionals, is hosting the second RPA & AI Live 2018 event between June 25-28 after last year’s event surpassed...

Speaking ahead of TEX Week in June 2018, key event speakers, Andrew Shakman, CEO of food waste prevention technology company LeanPath and Clint Westbrook, Vice President of Global Operational Excell...

Decisions need to be made on the basis of data - and also gut instinct, according to Peter Drucker. In this article, William Cohen explains how his research into leadership on the battlefield shows ho...

How do we generate fast process change that sticks - in a healthy fashion? Jeff Cole says that changing our project management mindset by asking the right questions up front can help. In this article,...

This short introduction to BPM introduces key concepts, explores practical applications and links to further reading and helpful articles on the subject.

Seth Morrell is VP Enterprise Architecture at HUB International. In this Q&A we ask about Seth's definition of 'agile', the successes (and failures) of technologies and some of the key lessons he's le...

Taking a vision or a change concept to reality is a process that takes careful planning and execution. We look at the key implementation steps to ensure successful change and maintain trust in the org...

This week's pick of the podcast is about some of the most inspiring PEX guests we've had on the show.

Join PEX Network as we have personal business conversations with industry leaders from the world of Process Excellence!

If your best-laid plans stay on the drawing board rather than spring to life, you need to know what's going wrong - and put it right. John W Moran PhD demonstrates a simple and effective four stage pr...