News
PEX Network is an online news source for global operational excellence and process improvement professionals and business leaders who leverage technology and services to improve operational efficiency. The site’s editorial team delivers the latest industry news, thought leadership, and analysis through written articles, webinars, and in-depth market reports.
Topics include: Business Process Management (BPM), Robotic Process Automation (RPA), Artificial Intelligence (AI), Lean, Change Management, Operational Excellence, Data Analytics, Innovation, Six Sigma & Quality, Performance Management, Information Technology Trends, Process Mining and Customer Experience.
Banks & insurers transform key customer-facing processes with AI agents
November 13 by Michael Hill
Banks and insurers are actively moving key customer-facing processes to AI agents, marking a transformation in how customers interact with financial services
ProcessMind launches “affordable,” self-service process mining platform for SMBs
November 13 by Michael Hill
ProcessMind announced the launch of a new “affordable,” self-service process mining platform for small and medium-sized businesses (SMBs)
Women in Process Mining (WIPM) seeks new Chapter Leads
November 13 by Michael Hill
Women in Process Mining (WIPM) is looking for new Chapter Leads across the world as it expands its community
Pipefy launches AI Agents 2.0 & intelligent document processing (IDP)
November 12 by Michael Hill
Process automation vendor Pipefy has launched a new generation of AI agents along with intelligent document processing (IDP) capabilities
Appian unveils new AI capabilities to automate complex work & accelerate app modernization
November 12 by Michael Hill
Appian has released new AI capabilities to automate complex work and modernize legacy apps
flynas wins OPEX award at Dubai International Airport
November 12 by Michael Hill
Low-cost airline flynas has been awarded the Operational Excellence Award in the 2025 oneDXB Airport Excellence Awards, presented by Dubai Airports
ProcessMaker & Decisions merge to accelerate business automation & AI orchestration
November 11 by Michael Hill
ProcessMaker and Decisions have merged in a bid to position themselves at the forefront of the business orchestration and automation technologies (BOAT) market
Celonis opens Korean headquarters to boost AI-driven business transformation in APAC
November 11 by Michael Hill
Process intelligence vendor Celonis officially opened its Korean headquarters in Seoul to accelerate AI-driven business transformation in APAC
World Meteorological Organization launches ambitious digital transformation initiative
November 11 by Michael Hill
The World Meteorological Organization (WMO), a specialized agency of the United Nations (UN), is embarking on a new digital transformation project
Telefónica launches ‘Transform & Grow’ plan to boost OPEX
November 10 by Michael Hill
Spanish telecommunications firm Telefónica has launched Transform & Grow, a new five-year strategic plan designed to boost operational excellence (OPEX)
Automation reshapes regulatory change management processes
November 07 by Michael Hill
Almost all (98 percent) compliance and risk professionals automate at least one part of their regulatory change management process, according to a new report
Morrisons boosts digital transformation with “automation-first” approach
November 06 by Michael Hill
Leading UK supermarket chain Morrisons is boosting digital transformation through an “automation-first” approach
