News
PEX Network is an online news source for global operational excellence and process improvement professionals and business leaders who leverage technology and services to improve operational efficiency. The site’s editorial team delivers the latest industry news, thought leadership, and analysis through written articles, webinars, and in-depth market reports.
Topics include: Business Process Management (BPM), Robotic Process Automation (RPA), Artificial Intelligence (AI), Lean, Change Management, Operational Excellence, Data Analytics, Innovation, Six Sigma & Quality, Performance Management, Information Technology Trends, Process Mining and Customer Experience.
Western Government of Australia drives OPEX through people, purpose & passion
August 12 by Michael Hill
The Western Government of Australia drives OPEX through people, purpose and passion, according to Graeme Jones from the Department of Communities
AI-augmented framework enhances robotic process automation (RPA) with process mining
August 11 by Michael Hill
New study proposes a validated, ethically grounded AI-augmented framework to enhance robotic process automation (RPA) with process mining
NTT DATA launches Microsoft Cloud business unit to boost AI-driven business transformation
August 11 by Michael Hill
NTT DATA announced a new business unit for Microsoft Cloud to meet the rising demand for AI-driven business transformation
Appian reports strong financial results as AI push pays off
August 08 by Michael Hill
Appian released its financial results for the second quarter of 2025, showcasing significant growth in cloud subscriptions and overall revenue
WEF & Kaizen Institute: AI fails without streamlined processes
August 07 by Michael Hill
The World Economic Forum (WEF) and Kaizen Institute explore why AI fails without streamlined processes and outlines three strategies for unlocking real value
Maybank partners with Microsoft to boost digital transformation & AI-driven innovation
August 07 by Michael Hill
Maybank, Malaysia’s leading financial services group, has partnered with Microsoft to accelerate digital transformation and AI-driven innovation
Business process management (BPM) must evolve to align with agentic AI
August 06 by Michael Hill
Traditional business process management (BPM) must evolve to align with agentic AI, according to a new research paper
Celonis makes Visual Capitalist’s list of world’s 50 most valuable private companies
August 06 by Michael Hill
Process mining and process intelligence vendor Celonis has been featured in Visual Capitalist’s list of the world’s 50 most valuable private companies
East Midlands Airport launches new training academy to boost OPEX
August 05 by Michael Hill
East Midlands Airport opened a new training academy to enhance operational excellence (OPEX) and customer experience
AI agents & AI-ready data among “fastest advancing” technologies in 2025
August 05 by Michael Hill
AI agents and AI-ready data are the two fastest advancing technologies in 2025, according to the Gartner Hype Cycle for Artificial Intelligence
3 ways digital transformation enhances investment efficiency
August 04 by Michael Hill
Digital transformation significantly enhances investment efficiency and curbs inefficient investment behaviors, according to new research
Business process as a service market to hit $164 billion by 2032
August 04 by Michael Hill
The business process as a service (BPaaS) market is projected to reach a value of $164.35 billion by 2032, according to market research firm SNS Insider
