News
PEX Network is an online news source for global operational excellence and process improvement professionals and business leaders who leverage technology and services to improve operational efficiency. The site’s editorial team delivers the latest industry news, thought leadership, and analysis through written articles, webinars, and in-depth market reports.
Topics include: Business Process Management (BPM), Robotic Process Automation (RPA), Artificial Intelligence (AI), Lean, Change Management, Operational Excellence, Data Analytics, Innovation, Six Sigma & Quality, Performance Management, Information Technology Trends, Process Mining and Customer Experience.
Zurich appoints AI leaders to boost digital transformation
October 20 by Michael Hill
Zurich Insurance has appointed two new AI leaders to enhance its digital transformation
Nestlé to cut 16,000 jobs in major business transformation & process automation push
October 17 by Michael Hill
Nestlé plans to eliminate 16,000 roles as it targets huge cost savings supported by business transformation and process automation
KPMG enhances key operations with expanded Agentforce investment
October 17 by Michael Hill
KPMG has expanded its investment in Agentforce, the agentic layer of Salesforce’s digital labor platform, to enhance key operations across the organization
Skan AI publishes Agentic Process Automation Manifesto
October 16 by Michael Hill
Skan AI has released its Agentic Process Automation Manifesto, a set of six principles for building AI agents in the enterprise
Walmart taps OpenAI to build next-gen AI shopping solutions
October 16 by Michael Hill
Retail giant Walmart has partnered with OpenAI to build next-gen AI shopping solutions that redefine customer experiences
8Flow.ai launches Workflow Context Platform for people & process intelligence
October 16 by Michael Hill
8Flow.ai announced the launch of Workflow Context Platform for people and process intelligence to provide detailed visibility into frontline operations
Organizations plan AI spending spree to power business transformation
October 15 by Michael Hill
Organizations are planning significant investment in various types of AI to support business transformation, according to the PEX Report 2025/26
Healthcare process mining market to exceed $29 billion by 2032
October 15 by Michael Hill
The healthcare process mining software market is projected to reach $29.28 billion by 2032, growing at a CAGR of 43.29 percent over the next seven years
Appian honors firms driving process excellence in APAC
October 14 by Michael Hill
Appian announced the recipients of its 2025 Asia-Pacific and Japan (APJ) Partner Awards, recognizing firms driving process excellence across five categories
Celonis files 3 patent claims against SAP
October 14 by Michael Hill
Celonis has filed multiple patent claims against technology giant SAP, one in Texas and two in Munich
Birmingham City University creates digital twin to track indoor air pollution
October 13 by Michael Hill
Birmingham City University (BCU) has developed a digital twin to track indoor air pollution and make a life-changing difference for children living with asthma
Definitions of business transformation vary widely across organizations
October 13 by Michael Hill
The complex, fast-evolving business transformation discipline continues to span diverge stages and touchpoints both general and unique to organizations
