Automation
Automation is the use of technology and machinery to perform tasks or processes without direct human intervention. It does this by assigning repetitive, routine, or time-consuming tasks to machines or software systems.
It plays an increasingly important role across different industries, ranging from manufacturing and logistics to information technology and business processes; to improve efficiency, reduce costs and enhance productivity.
As technology advances, new and more sophisticated opportunities for automation are appearing to help organizations stay competitive in the modern business landscape. Our resources explore how to get the best out of automation and the very latest advances in automation tools and technology.
RPA to process autonomy: Navigating the shift at Google
February 04 by Michael Hill
Rahul Chawla discusses the shift from robotic process automation (RPA) to process autonomy at tech giant google
A smarter path to AI in business process management (BPM)
January 29 by Michael Hill
Fraser Damoff explains why process discipline, standardization, and continuous improvement must come before AI implementation
iGrafx & NTT DATA INTRAMART advance autonomous operations with process intelligence
January 27 by Michael Hill
iGrafx is partnering with NTT DATA INTRAMART to advance autonomous operations by unifying process intelligence, enterprise execution, and agentic AI
Vodafone Business & Centrica partner to power digital transformation
January 27 by Michael Hill
Vodafone Business has signed a four-year deal with Centrica, the parent company of British Gas and Hive, to power digital transformation
AI ambitions outpace readiness in manufacturing
January 22 by Michael Hill
AI ambitions are outpacing readiness in manufacturing, according to a new report from Redwood Software
Why most agentic AI pilots fail & how to fix them
January 21 by Amelia Brand
Learn why 40 percent of agentic AI pilots fail and steps to turn pilots into production success
Robotic process automation (RPA) market poised for rapid growth as generative AI integration takes hold
January 21 by Michael Hill
The robotic process automation (RPA) market is set for strong growth driven by the integration of generative AI capabilities
ABBYY launches Vantage 3.0 with generative AI integration
January 21 by Michael Hill
ABBYY announced the launch of Vantage 3.0 featuring direct integration with LLMs, bridging the reliability gap between traditional and generative AI
Automation Anywhere & OpenAI launch new generation of AI-native agentic solutions
January 20 by Michael Hill
Automation Anywhere announced a new generation of AI-native agentic solutions developed in collaboration with OpenAI
Celonis leads “Free the Process” movement at WEF Davos 2026
January 19 by Michael Hill
At WEF Davos 2026, Celonis will outline how process intelligence and an open ecosystem enables organizations to drive value from AI
Three quarters of businesses admit agentic AI vision-reality gap
January 19 by Michael Hill
Firms admit agentic AI vision-reality gap as risk, complexity, and skills issues fan the flames of poorly implemented processes and automation
QPR Software lists process mining solution on AWS Marketplace
January 16 by Michael Hill
QPR Software has listed its process mining solution on AWS Marketplace to provide customers a new, streamlined channel for purchasing the software
