Automation
Automation is the use of technology and machinery to perform tasks or processes without direct human intervention. It does this by assigning repetitive, routine, or time-consuming tasks to machines or software systems.
It plays an increasingly important role across different industries, ranging from manufacturing and logistics to information technology and business processes; to improve efficiency, reduce costs and enhance productivity.
As technology advances, new and more sophisticated opportunities for automation are appearing to help organizations stay competitive in the modern business landscape. Our resources explore how to get the best out of automation and the very latest advances in automation tools and technology.
3 trends shaping AI-driven transformation
May 16 by Michael Hill
Mastercard’s former SVP of digital business transformation reflects on the trends shaping the AI-driven transformation landscape
Siemens unveils AI agents for industrial automation
May 14 by Michael Hill
Siemens unveils AI agents designed to work seamlessly across its established industrial copilot ecosystem
Wiltshire Police earns global recognition for excellence in RPA
May 14 by Michael Hill
Wiltshire Police demonstrates excellence in RPA – implementing automated processes to transform services and support frontline policing
Schneider Electric launches industrial generative AI copilot with Microsoft
May 13 by Michael Hill
Industrial generative AI copilot is designed to boost productivity and enhance workforce efficiency
Finance teams cautiously embrace AI while rethinking ROI
May 08 by Michael Hill
Finance leaders cautiously embrace AI to create more resilient, data-driven workflows by focusing on how business outcomes are achieved with AI technology
Starbucks: Cutting staff in favor of automation has failed
May 06 by Michael Hill
Brian Niccol vows to “fundamentally change” Starbucks’ strategy, hire more baristas and scale back automation
Duolingo to swap contractors for AI as automation takes hold
May 01 by Michael Hill
Duolingo will become “AI-first” as part of a major rethink of how it manages contractors, hiring and performance reviews
Visa taps AI agents to streamline transactions
May 01 by Michael Hill
VISA is betting on AI agents to remove the friction and mundanity of regular purchases
UiPath unveils first enterprise-grade agentic automation platform
May 01 by Michael Hill
New agentic automation platform marks a bold leap forward in how business processes are executed
IBM delivers autonomous security operations with agentic AI
April 29 by Michael Hill
Advanced AI features help transform cybersecurity operations, driving efficiency and precision in threat hunting, detection, investigation and response
Singapore Airlines enhances operational efficiency with OpenAI solutions
April 28 by Michael Hill
Singapore Airlines staff will benefit from an enhanced AI-powered virtual assistant designed to automate routine processes and provide operational guidance
Vodafone Business & ServiceNow launch AI-powered service automation
April 25 by Michael Hill
New solution uses agentic AI to help predict, minimize and manage service interruptions
