Automation
Automation is the use of technology and machinery to perform tasks or processes without direct human intervention. It does this by assigning repetitive, routine, or time-consuming tasks to machines or software systems.
It plays an increasingly important role across different industries, ranging from manufacturing and logistics to information technology and business processes; to improve efficiency, reduce costs and enhance productivity.
As technology advances, new and more sophisticated opportunities for automation are appearing to help organizations stay competitive in the modern business landscape. Our resources explore how to get the best out of automation and the very latest advances in automation tools and technology.
IBM delivers autonomous security operations with agentic AI
April 29 by Michael Hill
Advanced AI features help transform cybersecurity operations, driving efficiency and precision in threat hunting, detection, investigation and response
Singapore Airlines enhances operational efficiency with OpenAI solutions
April 28 by Michael Hill
Singapore Airlines staff will benefit from an enhanced AI-powered virtual assistant designed to automate routine processes and provide operational guidance
Vodafone Business & ServiceNow launch AI-powered service automation
April 25 by Michael Hill
New solution uses agentic AI to help predict, minimize and manage service interruptions
5 highlights from Gartner’s 2025 Magic Quadrant for Process Mining Platforms
April 22 by Michael Hill
Read the highlights from the 2025 Gartner Magic Quadrant for Process Mining Platforms
British businesses face low employee morale & productivity
April 22 by Michael Hill
AI-powered automation can ease stress and burnout while enhancing productivity and morale
Frost & Sullivan lists industrial automation priorities for 2025
April 16 by Michael Hill
Frost & Sullivan released its latest list of imperatives reshaping industrial automation
Microsoft announces agentic automation with “bidirectional integration” between Copilot Studio & UiPath
April 16 by Michael Hill
New partnership enables developers to embed UiPath automations and agents directly within Copilot Studio and integrate Copilot agents in UiPath Studio
Accenture adopts more than 450 AI agents to automate processes
April 10 by Michael Hill
Accenture and Pipefy have developed more than 450 AI agents that transform processes within the companies
Freshfields embarks on AI-led digital transformation with Google Cloud
April 09 by Michael Hill
Freshfields is integrating new AI-powered tools into legal workflows to boost collaboration and productivity
Schaeffler & Accenture pave way for industrial humanoid robots with NVIDIA & Microsoft tech
April 08 by Michael Hill
Schaeffler AG is working with Accenture to reinvent industrial automation with physical artificial intelligence and robotics
Oracle unveils Agentic AI Studio to accelerate process automation
March 26 by Michael Hill
Oracle claims Agentic AI Studio will help customers extend process automation and achieve more while spending less
How Merck uses task mining to uncover inefficiencies & automation opportunities
March 26 by Michael Hill
Merck’s Steve Carpenter explores how the science and technology company uses task mining to drive business value
