Professional Process Excellence Certification
Provided by Inixia in Partnership with PEX Network
October 2025 Cohort Open for Registration 

Why Process Excellence Certification Matters

The Certified Master of Dynamic Process Transformation is a comprehensive program that transforms traditional approaches into a dynamic framework for sustained business advantage. Developed by Tony Saldanha and Filippo Passerini, authors of Revolutionizing Business Operations, this certification goes beyond conventional process improvement by equipping leaders with practical tools and methodologies to drive continuous transformation—not just episodic change. The program empowers professionals to analyze, optimize, and elevate processes in a way that aligns with strategic goals and delivers lasting impact.

Designed for today’s fast-paced, competitive business landscape, this certification signals a deep capability in operational excellence and innovation. It enables professionals to lead process transformation across functions and industries, and become change agents within their organizations. Whether you're advancing your career or strengthening your team’s performance, the Certified Master of Dynamic Process Transformation provides a forward-thinking, results-driven approach to creating sustainable value and long-term success.

 Who is This for?

Managers and Directors of:

    • Process Excellence
    • Operations
    • Operational Excellence
    • Business Transformation
    • Business Process
    • Change Management
    • Business Improvement
    • Business Automation
    • Process Improvement
    • Continuous Improvement
    • Quality Improvement
    • Lean Six Sigma
    • Agile

Why can you Expect from our Process Excellence Certification 
Business Impact

  • Focus on measurable business outcomes
  • Balancing short-term wins with long-term transformation
  • Tools for communicating value to leadership
  • Direct coaching, tips, and training from industry founders
    on best practices on how to optimize

Live, Virtual Classes 

  • Live, online classes led by practitioners with Fortune 500 leadership experience
    Extensive interaction
  • In-class problem solving
  • Interactive discussions with experienced practitioner
  • Networking with industry leaders
  • Access to a global community of process excellence leaders


Practical Application 

    • Real-world business application Real-world case studies from diverse industries
    • Tools and templates for immediate implementation
    • Action learning projects applied to participant organizations

Agenda at a Glance

Module 1: Foundations of Dynamic Process Excellence
  • Session 1: Understanding the Transformation Imperative
  • Session 2: Building the Business Case for Excellence

    Module 2: Open Market Rules
    • Session 3: Customer-Centric Process Design
    Module 3: Unified Accountability
      • Session 4: End-to-End Process Management
    Module 4: Dynamic Operating Engine
      • Session 5: The Process Operations Framework
    Module 5: AI for Process Excellence
    • Session 6: AI Foundations for Process Transformation
    • Session 7: Implementing AI in Process Operations
    Module 6: Change Leadership
    • Session 8: Leading Process Transformation
    • Session 9 Driving Continuous Innovation
    • Session 10: Building Dynamic Process Organizations (Capstone)

    Certified Master of Dynamic Process Transformation Program is Delivered by Inixia. 
    Meet The Founders

    Filippo Passerini
    President, Inixia 

    International business strategist who launched and built the world’s largest and most complex shared service organization at Procter & Gamble, then grew it into a global benchmark of excellence with year-on-year transformations. Highly sought speaker and an acclaimed advisor and board member.

    Tony Saldanha
    CEO, Inixia

    Best-selling author of “Why Digital Transformations Fail,” and globally recognized expert and thought leader in Global Business Services (GBS) and digital technology. A 27-year career running Procter & Gamble’s multi-billion dollar GBS and IT operations globally.