Digital Transformation
Digital transformation is the comprehensive integration of digital technologies into all aspects of an organization, fundamentally changing how it operates and delivers value to its customers. It goes beyond adopting individual technologies; instead, it involves a strategic and organizational shift that leverages digital tools and data to drive innovation and improve efficiency.
Digital transformation is an ongoing process, as technology continues to evolve and impact most industries. Organizations that successfully navigate digital transformation often gain a competitive advantage, increased operational efficiency, and improved adaptability to changing market dynamics.
Find out about the key components of digital transformation and how organizations have successfully transitioned to digital technologies with our range of resources.
Celonis & IIITA launch India’s first process intelligence research center
September 02 by Michael HillCelonis is partnering with the Indian Institute of Information Technology, Allahabad, to launch India’s research center for process intelligence
The top 50 business transformation leaders to follow in 2025
August 31 by PEX NetworkPEX Network's guide to the most influential business transformation leaders to follow in 2025
Frost & Sullivan recognizes Tech Mahindra as BPM leader in APAC
August 29 by Michael HillTech Mahindra has received the 2025 Asia-Pacific Technology Innovation Leadership Recognition in BPM from Frost & Sullivan
Gartner: 40 percent of enterprise apps will feature task-specific AI agents by 2026
August 27 by Michael HillGartner predicts that 40 percent of enterprise applications will be integrated with task-specific AI agents by 2026, up from less than 5 percent today
Unilever revolutionizes manufacturing network through digital transformation
August 21 by Michael HillUnilever is advancing its smart manufacturing capability with digital transformation driven by AI, internet of things and automation
Infosys & Telstra boost AI-powered digital transformation in Australia
August 19 by Michael HillInfosys and Telstra announced a joint venture to boost AI-powered digital transformation in Australia
McDonald’s digital transformation is redefining fast food
August 15 by Michael HillMcDonald’s digital transformation strategy is redefining fast food with a focus on customer experience and digital innovation
Northeast Grocery taps DXC to drive digital transformation
August 13 by Michael HillNortheast Grocery has collaborated with DXC Technology to drive digital transformation and generate $40 million in savings over five years
Government of Western Australia drives OPEX through people, purpose & passion
August 12 by Michael HillThe Western Government of Australia drives OPEX through people, purpose and passion, according to Graeme Jones from the Department of Communities
The Co-operative Bank invests in digital transformation to boost growth
August 12 by Michael HillNew Zealand’s The Co-operative Bank is investing in digital transformation to boost growth and customer relationships
NTT DATA launches Microsoft Cloud business unit to boost AI-driven business transformation
August 11 by Michael HillNTT DATA announced a new business unit for Microsoft Cloud to meet the rising demand for AI-driven business transformation
Maybank partners with Microsoft to boost digital transformation & AI-driven innovation
August 07 by Michael HillMaybank, Malaysia’s leading financial services group, has partnered with Microsoft to accelerate digital transformation and AI-driven innovation