Digital Transformation
Digital transformation is the comprehensive integration of digital technologies into all aspects of an organization, fundamentally changing how it operates and delivers value to its customers. It goes beyond adopting individual technologies; instead, it involves a strategic and organizational shift that leverages digital tools and data to drive innovation and improve efficiency.
Digital transformation is an ongoing process, as technology continues to evolve and impact most industries. Organizations that successfully navigate digital transformation often gain a competitive advantage, increased operational efficiency, and improved adaptability to changing market dynamics.
Find out about the key components of digital transformation and how organizations have successfully transitioned to digital technologies with our range of resources.
Beware office politics in business transformation
July 10 by Sudeshna BanerjeeThe most hazardous part of any business transformation role isn’t the strategy, KPIs or delivery expectations – it’s the office politics you’re not prepared for
Google Cloud to upskill 100,000 civil servants in tech & AI
July 10 by Michael HillGoogle Cloud will upskill up to 100,000 UK civil servants in technology and artificial intelligence by 2030
Reskill, lead & win: The new PEX imperative in a time of transformation
July 10 by Michael HillTony Saldanha believes it is time for process excellence professionals to seize the moment and revolutionize business operations
H&M debuts AI-generated digital twins of fashion models
July 08 by Michael HillFashion retailer H&M has debuted its first set of AI-generated digital twins of models
Riddell kicks off cloud-first digital transformation
July 08 by Michael HillRiddell, the industry leader in the football protective equipment market, is embarking on a cloud-first digital transformation of its enterprise solutions
The Premier League accelerates digital transformation with new fan-facing platforms & Microsoft partnership
July 04 by Michael HillThe English Premier League is accelerating its digital transformation strategy with the launch of new fan-facing platforms and a collaboration with Microsoft
Digital process automation market to be worth $13 billion by 2031
July 04 by Michael HillThe global digital process automation market is expected to be worth US$ 13.64 billion by 2031, witnessing a CAGR of 8.5 percent over the next six years
CX-focused digital transformation creates clearer paths to revenue growth
July 01 by Michael HillOrganizations that center digital transformation around customer experience (CX) see clearer paths to revenue growth, according to a Grant Thornton survey
Pandora drives Lean, digitized processes in end-to-end digital transformation
June 30 by Michael HillPandora, the world’s largest jewelry brand, is driving Lean, digitized processes in partnership with SAP
Walmart unveils new AI-powered tools
June 26 by Michael HillWalmart unveils new AI-powered tools to enhance the performance and experience of its vast US workforce
5 key elements of a successful change management training program
June 25 by Nikhil Pal87 percent of change initiatives fail. Here’s how to master change management training and be in the 13 percent that succeed
Munich Airport wins digital transformation award
June 24 by Michael HillMunich Airport received the Digital Transformation Award from Airports Council International Europe (ACI Europe) at the 2025 Best Airport Awards