Digital Transformation
Digital transformation is the comprehensive integration of digital technologies into all aspects of an organization, fundamentally changing how it operates and delivers value to its customers. It goes beyond adopting individual technologies; instead, it involves a strategic and organizational shift that leverages digital tools and data to drive innovation and improve efficiency.
Digital transformation is an ongoing process, as technology continues to evolve and impact most industries. Organizations that successfully navigate digital transformation often gain a competitive advantage, increased operational efficiency, and improved adaptability to changing market dynamics.
Find out about the key components of digital transformation and how organizations have successfully transitioned to digital technologies with our range of resources.
Turkish Airlines, Premier Mortgage Resources & Lightship boost OPEX strategies
March 21 by Michael Hill
Turkish Airlines, Premier Mortgage Resources and Lightship all bolster operational excellence to drive business value and growth
NatWest banks on OpenAI to accelerate transformation & “simplification”
March 21 by Michael Hill
The “wide-ranging” collaboration has the potential to accelerate how quickly and widely NatWest can deploy developments in generative AI
Heineken opens generative AI lab to enhance digital transformation
March 20 by Michael Hill
The lab will lead the development of advanced, scalable generative AI solutions including agentic systems that can autonomously solve complex problems
United Nations: Peacekeeping needs digital transformation
March 19 by Michael Hill
Amid ongoing peace talks over the Russia-Ukraine conflict, the United Nations reveals how digital transformation enhances peacekeeping operations
Williams Formula 1 team accelerates digital transformation
March 18 by Michael Hill
Formula 1 team Atlassian Williams Racing is prioritizing digital transformation and data in its pursuit of World Championship success
The future of OPEX: How digital transformation is changing process improvement
March 17 by Nikhil Pal
AI, the internet of things and robotic process automation are reshaping how businesses approach operational excellence
British Cycling peddles new digital transformation strategy
March 07 by Michael Hill
British Cycling, the main national governing body for cycle sport in Great Britain, is embarking on a new digital transformation program
Microsoft is transforming its IT operations for the AI era
March 06 by Michael Hill
Microsoft’s digital transformation spans multiple eras of IT. Read how Microsoft Digital is pivoting to help the company succeed in the age of AI
University of Technology Sydney completes ambitious digital transformation project
March 04 by Michael Hill
The University of Technology Sydney has undergone a bold digital transformation project to streamline processes and enhance experiences
3 lessons to learn from the digital transformation reset
February 27 by Simon Tindal
Successful businesses aren’t merely going “digital” – they’re implementing approaches that align closely with long-term goals, customer needs and future growth
Aston Martin Aramco accelerates digital transformation ahead of 2025 F1 season
February 21 by Michael Hill
Aston Martin Aramco elevates partnership with ServiceNow to drive innovation and enhance operations ahead of the upcoming Formula 1 season
Reinventing banking: Physical vs digital approaches to service excellence
February 21 by Diego Borquez
True transformation goes beyond technology. It is about redefining operational models to improve efficiency, enhance customer experience and control costs
