128K-Member-Banner.jpg

Videos

Explore Process Excellence Network's wealth of video content. Our library of business process management, lean, change management, operational excellence, six sigma, risk management and customer experience videos and presentations serve as dynamic and actionable business learning tools for all business professionals with an interest in process improvement. 

331 video results
of 34
06/01/2017
Kalala Kadimba, NBC Universal International on Leading the Process Evolution
Kalala Kadimba, P2P Process Lead at NBC Universal International, speaks to Andrea Charles, Senior Editor, PEX Network about how the process excellence journey has evolved in recent years. Kadimba highlights the biggest challenges facing process in finance today and how next-generation technologies can empower process professionals in the future.
05/30/2017
Pegasystems webinar
“According to a recent report from Grand View Research, it is estimated that the RPA market, which was valued globally at $125.2 million in 2015, will grow to be $8.75 billion by 2024.” – Grand View ResearchWhile the technology is not new, RPA has become the hottest topic in technology over the last several years. It’s not surprising that... View now
05/24/2017
OPEX FS Highlights
Transforming Financial Services. Together.The only event for operational excellence, architecture and technology innovation.The winners in today’s market are organizations who are leveraging their OPEX program to become more agile, capture value through the deployment of new and emerging technologies while simultaneously embedding a continuous... View now
05/22/2017
Pegasystems webinar
Robotic Process Automation - It’s the hottest space in technology. You already know it has helped companies save valuable employee time and reduce costs by automating repeatable tasks. But have you found yourself wondering if robotic automation is a fit for your company or your industry?Watch our recent session featuring a panel of Pega industry... View now
05/18/2017
Dan Morris
Daniel C. Morris, CBPP, CBA,, Vice President, Association of Business Process Management Professionals (ABPMP) and PEX Network Global Board Member, shares his insights on recent trends in digital transformation and best practices for moving to a digital enterprise through Business Process Management (BPM). Morris also shares his own personal... View now
05/16/2017
Michael Noonan
Michael Noonan Director, Business Architecture at Capita speaks to Andrea Charles, Senior Editor at PEX Network, about the biggest challenges facing business architecture today and how to develop a robust business architecture to deliver the blueprint of your operational excellence strategies. Noonan also reveals his top tip for business... View now
05/11/2017
finance transformation video
"I believe the future of finance lives outside finance"- Önder Şenol, Chief Finance Officer, DeFacto, speaks to Andrea Charles from the PEX Network about value creation, investing in next-generation talent and moving from finance transformation to business transformation.
05/11/2017
digital insurance
The insurance industry has always been one of the most competitive in the world. The traditional battlegrounds were underwriting, claims and process efficiencies, but rapidly changing customer expectations, disruptive models of service delivery and lower barriers for customer defection are all potential game changers. But what will the insurer of... View now
05/04/2017
Leveraging RPA
Don’t just automate for efficiency – leverage robotic automation to jumpstart your customer journey transformation“With robotic automation, we realized significant annual savings, reduced average handle time and minimized training requirements for our CSRs." -Telecom Customer - $18 M cost avoidance, $2M in value creation.Increasingly organizations... View now
04/10/2017
Modern BPM
Discover how Business Process Management (BPM) can complement your Lean Six Sigma transformation and Lean BPM enhance the customer journey’s though enhanced connectivity.  In this interview Stephen Willoughby, President & Principal Consultant Lean-BPM LLC, speaks to the PEX Network about the evolution of BPM and what's next for the... View now
331 video results
of 34