Task mining – unlocking new possibilities in process optimization: Industry report

Task mining is experiencing robust growth, driven by the increasing need for process optimization and automation across diverse sectors

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Michael Hill
Michael Hill
07/30/2025

Task mining report front cover

Task mining is an emerging and exciting concept that offers vast potential to unlock new business process optimization possibilities. Task mining is a technology that analyzes computer-based user interactions to understand how tasks are performed within business processes.

By recording and analyzing user actions, task mining reveals detailed steps, identifies inefficiencies and pinpoints opportunities for automation. It provides a granular view of task execution, helping organizations optimize workflows and improve overall efficiency.

Task mining is experiencing robust growth, driven by the increasing need for process optimization and automation across diverse sectors. The market, estimated at US$2 billion in 2025, is projected to exhibit a compound annual growth rate (CAGR) of 25 percent over the next eight years, reaching an impressive $10 billion by 2033, according to Market Report Analytics.

Download this report to explore the task mining landscape and learn how it unlocks new opportunities in process optimization!

Key takeaways include:

  • How task mining creates novel process improvement opportunities.
  • The key trends shaping task mining in 2025.
  • Task mining in action – Merck case study.
  • The biggest success factors and challenges of task mining.

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