AI
Artificial intelligence (AI) encompasses a range of techniques including machine learning, natural language processing, data analytics and automation, to help streamline workflows, improve decision-making and boost overall efficiency.
AI is used to analyze and understand complex datasets, identify patterns and make predictions. This enables businesses to make data-driven decisions, identify areas for improvement and enhance the effectiveness of their processes. It also plays a pivotal role in operational excellence by offering real-time insights, minimizing errors and increasing the speed of decision-making.
By integrating AI technologies into their operations, organizations can achieve a competitive edge, adapting to changing market dynamics and positioning themselves for sustained success. Check out our resources to find out how AI can empower your business to leverage data-driven insights and enhance overall efficiency.
The top 50 business transformation leaders to follow in 2025
August 31 by PEX Network
PEX Network's guide to the most influential business transformation leaders to follow in 2025
The Co-operative Bank invests in digital transformation to boost growth
August 12 by Michael Hill
New Zealand’s The Co-operative Bank is investing in digital transformation to boost growth and customer relationships
Future-proofing your enterprise: The indispensable role of business preparedness
August 12 by Emily Hill
Business preparedness is all about equipping your company for uncertainties and changes in the market
The agentic AI shift: Deconstructing the GPT-5 hype for process ROI
August 11 by Dr Lucas Root
This article deconstructs the GPT-5 launch, ignoring the hype and focusing on the two operational lessons its architecture teaches us to support process ROI
NTT DATA launches Microsoft Cloud business unit to boost AI-driven business transformation
August 11 by Michael Hill
NTT DATA announced a new business unit for Microsoft Cloud to meet the rising demand for AI-driven business transformation
AI-augmented framework enhances robotic process automation (RPA) with process mining
August 11 by Michael Hill
New study proposes a validated, ethically grounded AI-augmented framework to enhance robotic process automation (RPA) with process mining
Appian reports strong financial results as AI push pays off
August 08 by Michael Hill
Appian released its financial results for the second quarter of 2025, showcasing significant growth in cloud subscriptions and overall revenue
Business transformation: Leading with vision, delivering through experimentation
August 07 by Dr Terryel Hu, Ph.D
The majority of leaders are aware that new technology is no silver bullet. It’s worth remembering that all business transformation starts with a vision
Maybank partners with Microsoft to boost digital transformation & AI-driven innovation
August 07 by Michael Hill
Maybank, Malaysia’s leading financial services group, has partnered with Microsoft to accelerate digital transformation and AI-driven innovation
WEF & Kaizen Institute: AI fails without streamlined processes
August 07 by Michael Hill
The World Economic Forum (WEF) and Kaizen Institute explore why AI fails without streamlined processes and outlines three strategies for unlocking real value
Celonis makes Visual Capitalist’s list of world’s 50 most valuable private companies
August 06 by Michael Hill
Process mining and process intelligence vendor Celonis has been featured in Visual Capitalist’s list of the world’s 50 most valuable private companies
Business process management (BPM) must evolve to align with agentic AI
August 06 by Michael Hill
Traditional business process management (BPM) must evolve to align with agentic AI, according to a new research paper
