AI
Artificial intelligence (AI) encompasses a range of techniques including machine learning, natural language processing, data analytics and automation, to help streamline workflows, improve decision-making and boost overall efficiency.
AI is used to analyze and understand complex datasets, identify patterns and make predictions. This enables businesses to make data-driven decisions, identify areas for improvement and enhance the effectiveness of their processes. It also plays a pivotal role in operational excellence by offering real-time insights, minimizing errors and increasing the speed of decision-making.
By integrating AI technologies into their operations, organizations can achieve a competitive edge, adapting to changing market dynamics and positioning themselves for sustained success. Check out our resources to find out how AI can empower your business to leverage data-driven insights and enhance overall efficiency.
IEEE study: 96 percent of leaders expect agentic AI adoption to accelerate in 2026
December 04 by Michael Hill
A new IEEE study has found that 96 percent of technology leaders expect agentic AI to accelerate in 2026
Rimini Street brings agentic AI to ERP processes
December 04 by Michael Hill
Rimini Street launches Rimini Agentic UX™ to bring agentic AI innovation to enterprise resource planning (ERP) processes
Shannon Airport wins OPEX gong at Aviation Industry Awards
December 03 by Michael Hill
Shannon Airport, an international airport on the west coast of Ireland, has been named winner of the Operational Excellence in Aviation award
Process automation market to skyrocket as digital transformation surges
December 03 by Michael Hill
The process automation market is set to skyrocket amid increasing demand for digital transformation, according to a report by DataM Intelligence
6 trends shaping process mining in 2026
December 03 by Michael Hill
Explore the six trends that are transforming process mining into a true business differentiator
Girls Who Code prioritizes OPEX to drive success
December 02 by Michael Hill
Girls Who Code (GWC), a nonprofit that partners with schools, community centers, and other nonprofits to close the gender gap in tech, is prioritizing OPEX
The digital backbone: How pharma manufacturing software is transforming quality & trust
December 02 by MasterControl .
The pharmaceutical world is being completely reimagined through Pharma 4.0
OpenAI & Accenture partner to turn legacy processes into AI-powered workflows
December 02 by Michael Hill
OpenAI and Accenture announced a new collaboration to help enterprise clients unlock new levels of innovation and growth with agentic AI systems
Toyota accelerates digital transformation with SAP S/4HANA upgrades
December 01 by Michael Hill
Toyota South Africa Motors (Toyota) has accelerated its digital transformation with two major SAP S/4HANA system upgrades
8 ways agentic AI will transform process excellence in 2026
December 01 by Michael Hill
Agentic AI will reshape process excellence in 2026 in ways that go well beyond traditional task automation
HSBC taps Mistral AI to enhance business processes & customer, employee experience
December 01 by Michael Hill
HSBC announced a strategic partnership with French startup Mistral AI to enhance and accelerate the use of generative AI across the bank
Finance leaders face critical AI opportunity as over half lag in process automation
November 28 by Michael Hill
Despite clear belief in AI’s transformative potential, 54.2 percent of finance leaders are yet to fully automate their processes
