AI
Artificial intelligence (AI) encompasses a range of techniques including machine learning, natural language processing, data analytics and automation, to help streamline workflows, improve decision-making and boost overall efficiency.
AI is used to analyze and understand complex datasets, identify patterns and make predictions. This enables businesses to make data-driven decisions, identify areas for improvement and enhance the effectiveness of their processes. It also plays a pivotal role in operational excellence by offering real-time insights, minimizing errors and increasing the speed of decision-making.
By integrating AI technologies into their operations, organizations can achieve a competitive edge, adapting to changing market dynamics and positioning themselves for sustained success. Check out our resources to find out how AI can empower your business to leverage data-driven insights and enhance overall efficiency.
The Agentic Platform Edge
February 26 by Michael Hill
How agentic AI overcomes growth barriers by addressing resource limits, inefficiencies, and fragmented data systems that restrict medium enterprises
How AI agents can advance process excellence without breaking accountability
March 16 by Andreas Welsch
AI agents are reshaping process excellence and automation, but without strong operational discipline they can amplify inconsistency, rework, and process risk.
RPA to process autonomy: Navigating the shift at Google
February 04 by Michael Hill
Rahul Chawla discusses the shift from robotic process automation (RPA) to process autonomy at tech giant google
Augmented intelligence, not AI: An ACHIEVE framework for process excellence leaders
February 02 by Sudeshna Banerjee
Explore the ACHIEVE framework and learn how to deploy generative AI as augmented intelligence
Nominations now open: PEX Network’s top AI leaders in process excellence 2026
January 31 by PEX Network
Join us in honoring the AI visionaries revolutionizing process excellence
A smarter path to AI in business process management (BPM)
January 29 by Michael Hill
Fraser Damoff explains why process discipline, standardization, and continuous improvement must come before AI implementation
iGrafx & NTT DATA INTRAMART advance autonomous operations with process intelligence
January 27 by Michael Hill
iGrafx is partnering with NTT DATA INTRAMART to advance autonomous operations by unifying process intelligence, enterprise execution, and agentic AI
Vodafone Business & Centrica partner to power digital transformation
January 27 by Michael Hill
Vodafone Business has signed a four-year deal with Centrica, the parent company of British Gas and Hive, to power digital transformation
Why most continuous improvement programs don’t stick
January 26 by John Hambacher
Explore the structural fragility of top-down continuous improvement efforts
Royal Navy adopts ‘sovereign AI’ platform to boost operational decision-making
January 23 by Michael Hill
The Royal Navy has adopted a ‘sovereign AI’ platform to boost operational decision-making aboard HMS Prince of Wales
European utilities speed up digital transformation
January 22 by Michael Hill
European power and utilities companies are accelerating digital transformation to modernize grids, advance decarbonization, and expand digital capabilities
AI ambitions outpace readiness in manufacturing
January 22 by Michael Hill
AI ambitions are outpacing readiness in manufacturing, according to a new report from Redwood Software
