AI
Artificial intelligence (AI) encompasses a range of techniques including machine learning, natural language processing, data analytics and automation, to help streamline workflows, improve decision-making and boost overall efficiency.
AI is used to analyze and understand complex datasets, identify patterns and make predictions. This enables businesses to make data-driven decisions, identify areas for improvement and enhance the effectiveness of their processes. It also plays a pivotal role in operational excellence by offering real-time insights, minimizing errors and increasing the speed of decision-making.
By integrating AI technologies into their operations, organizations can achieve a competitive edge, adapting to changing market dynamics and positioning themselves for sustained success. Check out our resources to find out how AI can empower your business to leverage data-driven insights and enhance overall efficiency.
Take the PEX Survey 2025/26!
July 07 by Michael Hill
Take the PEX Survey 2025/26 and help us examine the state of business transformation!
Pandora drives Lean, digitized processes in end-to-end digital transformation
June 30 by Michael Hill
Pandora, the world’s largest jewelry brand, is driving Lean, digitized processes in partnership with SAP
How to master change management in the AI era
June 30 by Michael Hill
Julie Whitten from Upstate Niagara Cooperative gives her take on mastering change management in the AI era
Intellistack launches no-code, AI-driven process automation platform for data-rich workflows
June 27 by Michael Hill
Intellistack announced its rebrand and launch of Streamline, a no-code process automation platform that empowers organizations to build secure workflows
Walmart unveils new AI-powered tools
June 26 by Michael Hill
Walmart unveils new AI-powered tools to enhance the performance and experience of its vast US workforce
5 ways process mining lives on
June 26 by Michael Hill
Why process mining lives on in the AI-driven era of process intelligence
Gartner: Almost half of agentic AI projects will be scrapped by 2028
June 25 by Michael Hill
Over 40 percent of agentic AI projects will be cancelled by the end of 2027 due to escalating costs, unclear business value or inadequate risk controls
Microsoft & TCS to build new AI-led solutions for business transformation
June 24 by Michael Hill
Tata Consultancy Services (TCS) is collaborating with Microsoft to develop new AI and cloud solutions to equip customers to drive business transformation
Are you ready for agentic automation? A process intelligence checklist
June 24 by Marlon Dumas
How process intelligence can prepare your organization for agentic automation
Everest Group assesses 23 process mining providers in new PEAK Matrix® report
June 23 by Michael Hill
Global research firm Everest Group has assessed 23 process mining providers in a new PEAK Matrix® report
Generative & agentic AI redefine business operations
June 23 by Michael Hill
Generative AI and agentic AI are redefining business operations with leading organizations unlocking ROI and efficiency via AI-driven business transformation
Just Energy plugs into AI-led business transformation
June 20 by Michael Hill
Leading US-based energy supply company Just Energy is investing in AI-led business transformation in partnership with HCLTech
