AI
Artificial intelligence (AI) encompasses a range of techniques including machine learning, natural language processing, data analytics and automation, to help streamline workflows, improve decision-making and boost overall efficiency.
AI is used to analyze and understand complex datasets, identify patterns and make predictions. This enables businesses to make data-driven decisions, identify areas for improvement and enhance the effectiveness of their processes. It also plays a pivotal role in operational excellence by offering real-time insights, minimizing errors and increasing the speed of decision-making.
By integrating AI technologies into their operations, organizations can achieve a competitive edge, adapting to changing market dynamics and positioning themselves for sustained success. Check out our resources to find out how AI can empower your business to leverage data-driven insights and enhance overall efficiency.
Union Pacific showcases strong OPEX amid severe storms
April 18 by Michael Hill
Union Pacific showcases impressive OPEX despite severe thunderstorms, tornado warnings and torrential rainfall
How to develop digital fluency throughout operations teams
April 17 by Nikhil Pal
The businesses that master a blend of human and digital components won’t just succeed in their transformations – they’ll define the future of OPEX
Nvidia pledges to build up to $500 billion of US AI infrastructure amid chip tariffs
April 16 by Michael Hill
OpenAI develops AI agent to replace software engineers and Lloyds Banking Group accelerates AI innovation with Google Cloud
Frost & Sullivan lists industrial automation priorities for 2025
April 16 by Michael Hill
Frost & Sullivan released its latest list of imperatives reshaping industrial automation
Virgin Atlantic launches AI Champion apprenticeship
April 16 by Michael Hill
Initiative aims to boost productivity, innovation and AI adoption across Virgin Atlantic’s business functions
Bank of America: 90 percent of employees use AI assistant to enhance efficiency
April 15 by Michael Hill
AI is having a “transformative effect” on operational excellence at Bank of America
BPM in APAC: A 2025 snapshot
April 15 by Georgina Wilczek
Explore the evolving role of business process management in a world increasingly shaped by artificial intelligence, data and digital innovation
California Lutheran University rolls out AI assistant
April 15 by Michael Hill
California Lutheran University is rolling out a cutting-edge artificial intelligence assistant to enhance retention, enrollment and operational effectiveness
Forrester evaluates 21 process intelligence vendors
April 14 by Michael Hill
Forrester publishes The Process Intelligence Software Landscape, Q2 2025 report, assessing the current process intelligence ecosystem and assessing 21 vendors
AI is “more expensive than it should be” claims Amazon CEO
April 11 by Michael Hill
Amazon’s Andy Jassy outlines what needs to happen to reduce the cost of AI for customers
Chelsea FC partners with FPT to drive global transformation
April 10 by Michael Hill
Chelsea FC aims to accelerate performance and deliver richer experiences for fans at home and abroad
Accenture adopts more than 450 AI agents to automate processes
April 10 by Michael Hill
Accenture and Pipefy have developed more than 450 AI agents that transform processes within the companies
