4 steps to Process Mining best practice
If you've ever asked why a customer invoice was sent out incorrectly, or wondered why you're spending so much money on customer service without reducing the number of customer complaints, Process Mining may hold the answers.
This free whitepaper by Signavio includes 4 steps to Process Mining best practice - and goes beyond this to examine how to fix:
- Delays along processes
- Missing consideration of special requests
- Missing approval of the requester’s manager
- A lack of company-wide strategic buying
- Multiple corrections of invoices due to lacking information
Loaded with case studies of processes in need of mining, the paper includes four steps to not only get the best from your Process Mining project but to transform your business.