Process Intelligence Africa launches to inspire knowledge & skills across the continent

PEX Network’s key takeaways: 

• A new initiative called Process Intelligence Africa has launched to inspire process knowledge and skills across the continent.
• Process Intelligence Africa aims to build Africa’s capability in process intelligence and prepare the next generation of professionals for the future of work.
• “Organizations now expect clear, data-driven insight into how processes actually run – across teams, systems, and countries, and nobody can build that capability in isolation.”

A new initiative called Process Intelligence Africa has launched to inspire process knowledge and skills across the continent. It aims to build Africa's capability in process intelligence and prepare the next generation of professionals for the future of work.

Process intelligence Africa was founded by Phiwinhlanhla Ntsada, a business process transformation and process excellence practitioner with over 15 years of industry experience across multiple sectors.

With a strong foundation as a Lean Six Sigma Black Belt, the founder has spent years applying and teaching traditional business process management (BPM), Lean, Six Sigma, and continuous improvement methodologies.

The PEX Report 2025/26 found that almost a quarter (23 percent) of surveyed firms use process intelligence to support business transformation. Meanwhile, 22 percent are planning to increase investment in process intelligence in the coming year.

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Process Intelligence Africa launches

“Africa is rich in talent, ambition, and opportunity, yet the continent remains significantly underrepresented in the global process intelligence ecosystem,” read the Process Intelligence Africa website. “At leading international conferences and technology summits, African voices, institutions, and practitioners are still too few.”

This gap is not due to lack of potential, but a lack of early exposure, structured education, and accessible upskilling pathways. “Process Intelligence Africa exists to change that.”

4 core goals of Process Intelligence Africa

To democratize process intelligence knowledge across Africa by:

1. Introducing process mining and process intelligence education at universities.
2. Equipping students with practical, immediately applicable industry skills.
3. Upskilling corporate professionals in process intelligence and operational excellence (OPEX).
4. Building a pan-African community of process intelligence practitioners.

“We bring together process professionals, students, educators, and industry partners to learn, share, and grow process intelligence capability across Africa,” the site read. “Whether you're just starting your journey or are an experienced practitioner, there’s a place for you here.”

Register for All Access: Process Intelligence 2026!

Current partnership options include:

• Academia: Enhancing academic programs with vendor-agnostic, Africa-relevant process intelligence content and preparing students for careers in the data-driven economy.
• Corporate: Developing internal process intelligence capabilities that support business transformation in the artificial intelligence (AI) era, regardless of tool platform or vendor.
• Individuals: Growing competitive skills for careers in consulting, operations, analytics, and digital transformation, helping people stand out in the data-driven economy.

“As we step fully into the AI era, it’s no longer enough to design how processes should run on paper,” commented Niyi Ogunbiyi, process and transformation leader. “Organizations now expect clear, data-driven insight into how processes actually run – across teams, systems, and countries, and nobody can build that capability in isolation.”

All Access: Future of BPM 2026

You asked, and we listened. Business process management (BPM) remains the cornerstone technology for driving organizational transformation, according to the survey results featured in the latest PEX Report. As we look toward 2026 and beyond, generative AI, agentic AI, and intelligent process orchestration are redefining how processes are designed, executed, and optimized. BPM is your key to adapting swiftly and effectively in this new era.

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