OPEX
Operational excellence (OPEX) is a business management philosophy that aims to make an organization's processes more efficient. Its ultimate goal is to ensure customers' expectations are met while the company's operations are continually improving, at the same time minimizing waste and costs.
The purpose of achieving operational excellence is for a business to operate as efficiently as possible, with full visibility across departments and a company culture that supports continuous improvement and process changes.
Operational excellence is often associated with productivity, customer satisfaction, employee engagement and overall business performance. Check out the resources below for insights and examples of operational excellence.
Microsoft, GBTEC, Heathrow Airport, IDP PEAK Matrix & more – Process Excellence news
April 12 by Michael Hill
The latest news in process and operational excellence, business process management, digital transformation and more
Keeping up with cyber security changes in operations
March 18 by Thomas Kohlenbach
Bring risk management into your operational processes to avoid failing foul of compliance standards
Process Excellence news – mindzie, Celonis, Tungsten Automation, University of Phoenix, NHS & more
March 15 by Michael Hill
The latest news in process and operational excellence, business process management, digital transformation and more
Process Excellence news – Delta Air Lines, Santander, Appian, BPM growth & more
March 08 by Michael Hill
The latest news in process and operational excellence, business process management, digital transformation and more
Operational resilience – A shield against uncertainties
February 26 by Elke Bastian
Operational resilience is a business necessity to become more agile, survive and thrive
How operational excellence is enhanced by diversity
February 19 by Michael Hill
Three ways diversity of thought can benefit OPEX and how
Process Excellence news – Alpine F1 team, Esker, EY, BPM market growth & more
February 09 by Michael Hill
The latest news in process and operational excellence, business process management, digital transformation and more
5 ways operational excellence boosts customer loyalty
January 17 by Michael Hill
Operational excellence plays a key role in maintaining strong customer relationships
5 operational excellence trends for 2024
January 03 by Michael Hill
Five trends that will play an integral role in the OPEX landscape in 2024
HelloFresh’s OPEX journey to efficiency and waste reduction
December 14 by Michael Hill
HelloFresh’s national operational excellence manager Abhishek Bhasin reflects on the meal-kit giants’ operational excellence journey
Top OPEX trends in APAC for 2023
September 09 by Alice Clochet
Discover what is driving process improvements in the Asia-Pacific region and what companies are focusing on over the next 12 months
Top OPEX trends in North America
August 17 by Adam Jeffs
Uncover the exclusively-released key findings of PEX Network’s annual, state-of-the-industry survey
