OPEX
Operational excellence (OPEX) is a business management philosophy that aims to make an organization's processes more efficient. Its ultimate goal is to ensure customers' expectations are met while the company's operations are continually improving, at the same time minimizing waste and costs.
The purpose of achieving operational excellence is for a business to operate as efficiently as possible, with full visibility across departments and a company culture that supports continuous improvement and process changes.
Operational excellence is often associated with productivity, customer satisfaction, employee engagement and overall business performance. Check out the resources below for insights and examples of operational excellence.
Operational efficiency could halve CO₂ emissions in aviation
January 15 by Michael Hill
Operational efficiency could halve CO2 emissions in aviation, according to a new study co-led by the University of Oxford
Coca-Cola reshapes leadership to accelerate digital transformation
January 15 by Michael Hill
The Coca-Cola Company announced a series of leadership changes to accelerate digital transformation and bring the business closer to consumers
Qatar Airways & Virgin Atlantic soar with OPEX wins at aviation awards
January 08 by Michael Hill
Qatar Airways and Virgin Atlantic recognized for operational excellence (OPEX) in 2025
Warba Bank launches “PULSE” to strengthen OPEX culture & grow Lean Six Sigma capabilities
January 05 by Michael Hill
Warba Bank launched “PULSE,” an initiative designed to strengthen a culture of OPEX and grow Lean Six Sigma capabilities among its workforce
Operational capabilities that shaped LATAM’s performance in 2025 & why they matter for 2026
December 29 by Diego Borquez
As 2026 approaches, the ability to execute with discipline, see processes clearly, and coordinate complex systems may prove as important as any technology
Lean 6 Sigma Hub expands LSS Belt certification suite
December 16 by Michael Hill
Lean 6 Sigma Hub, an internationally recognized Lean Six Sigma training provider, is expanding its global reach with a comprehensive certification pathway
5 key metrics for process excellence
December 08 by Michael Hill
Metrics for process excellence are essential because they turn improvement from guesswork into a repeatable, evidence-driven discipline
HUGO BOSS will elevate OPEX to boost efficiency & decision-making
December 08 by Michael Hill
HUGO BOSS will elevate OPEX across the value chain to fuel long-term growth, profitability, and cash generation
Shannon Airport wins OPEX gong at Aviation Industry Awards
December 03 by Michael Hill
Shannon Airport, an international airport on the west coast of Ireland, has been named winner of the Operational Excellence in Aviation award
Girls Who Code prioritizes OPEX to drive success
December 02 by Michael Hill
Girls Who Code (GWC), a nonprofit that partners with schools, community centers, and other nonprofits to close the gender gap in tech, is prioritizing OPEX
Vienna Airport enhances operations & sustainability with digital twin tech
November 27 by Michael Hill
Vienna Airport is partnering with digital twin platform provider Nemetschek Group to enhance operations and sustainability
Operational excellence: 8 elements of effective document control
November 24 by PEX Network
Learn the key elements of effective document control to drive compliance and operational excellence
