OPEX
Operational excellence (OPEX) is a business management philosophy that aims to make an organization's processes more efficient. Its ultimate goal is to ensure customers' expectations are met while the company's operations are continually improving, at the same time minimizing waste and costs.
The purpose of achieving operational excellence is for a business to operate as efficiently as possible, with full visibility across departments and a company culture that supports continuous improvement and process changes.
Operational excellence is often associated with productivity, customer satisfaction, employee engagement and overall business performance. Check out the resources below for insights and examples of operational excellence.
5 key metrics for process excellence
December 08 by Michael Hill
Metrics for process excellence are essential because they turn improvement from guesswork into a repeatable, evidence-driven discipline
HUGO BOSS will elevate OPEX to boost efficiency & decision-making
December 08 by Michael Hill
HUGO BOSS will elevate OPEX across the value chain to fuel long-term growth, profitability, and cash generation
Shannon Airport wins OPEX gong at Aviation Industry Awards
December 03 by Michael Hill
Shannon Airport, an international airport on the west coast of Ireland, has been named winner of the Operational Excellence in Aviation award
Girls Who Code prioritizes OPEX to drive success
December 02 by Michael Hill
Girls Who Code (GWC), a nonprofit that partners with schools, community centers, and other nonprofits to close the gender gap in tech, is prioritizing OPEX
Vienna Airport enhances operations & sustainability with digital twin tech
November 27 by Michael Hill
Vienna Airport is partnering with digital twin platform provider Nemetschek Group to enhance operations and sustainability
Operational excellence: 8 elements of effective document control
November 24 by PEX Network
Learn the key elements of effective document control to drive compliance and operational excellence
Pure Fishing nets deal to automate processes & drive operational efficiency
November 21 by Michael Hill
Pure Fishing is partnering with Hyperscience to automate processes and drive operational efficiency
6 things you need to know about OPEX & AI in 2025
November 21 by Michael Hill
Learn why OPEX in 2025 is defined by an unprecedented fusion of human capability, intelligent technology, and data-driven decision-making
Efficiency as the foundation of sustainable logistics
November 19 by Diego Borquez
The organizations that treat emissions intensity as a core performance indicator will set the pace of this transition in LATAM and beyond
flynas wins OPEX award at Dubai International Airport
November 12 by Michael Hill
Low-cost airline flynas has been awarded the Operational Excellence Award in the 2025 oneDXB Airport Excellence Awards, presented by Dubai Airports
Telefónica launches ‘Transform & Grow’ plan to boost OPEX
November 10 by Michael Hill
Spanish telecommunications firm Telefónica has launched Transform & Grow, a new five-year strategic plan designed to boost operational excellence (OPEX)
Top 10 PEX Network articles of 2025
November 10 by Michael Hill
With 2026 just around the corner, we’ve compiled a list of the top 10 PEX Network articles of 2025!
