Business Transformation
Business transformation refers to a fundamental change in the strategy, structure, processes, culture, and technology of an organization, with the goal of achieving significant and sustainable improvements. It is a long-term initiative that seeks to prepare the company for new challenges or shifts in the business environment, and can be triggered by changes to the market, technological disruptions, changes in customer expectations, or commercial pressures.
Business transformation involves reshaping the entire organization to enhance its overall performance, competitiveness, and ability to meet evolving demands.
For the process to be successful it requires strong leadership, strategic vision, effective communication and a commitment to continuous improvement. Read our reports and guides packed with tips for undergoing a successful business transformation.
Meeting the NHS’s key transformation objectives
October 10 by Scott SampsonThe NHS faces a formidable challenge: increasing productivity and reducing costs while maintaining patient outcomes
The great misalignment in business transformation
October 09 by Dr Terryel Hu, Ph.DExplore the increasing mismatch between the roles being created and the business problems companies need solved
Business transformation in APAC: Trends, challenges & opportunities
October 09 by Michael HillExplore the evolving business transformation landscape in the Asia-Pacific (APAC) region
Budget pressures emerge as primary obstacle to business transformation
October 08 by Michael HillCost and budget limitations are the biggest business transformation challenges facing organizations in the coming year, according to the PEX Report 2025/26
BPX launches new business process management (BPM) services to boost digital transformation
October 07 by Michael HillBusiness Process Xperts (BPX) has launched an expanded suite of BPM services to assist organizations in accelerating digital transformation
Lean, Agile & Six Sigma still driving business transformation in 2025
October 06 by Michael HillTraditional process excellence concepts such as Lean, Agile and Six Sigma are still proving valuable in business transformation, the PEX Report 2025/26 found
Businesses need more AI, OPEX & digital skills to support transformation
October 03 by Michael HillOrganizations need more AI, OPEX and digital transformation skills to remain competitive and support business transformation
British Airways takes flight with AI-driven business transformation
October 02 by Michael HillBritish Airways is using AI-driven business transformation to revolutionize operations and enhance key processes
UiPath releases new capabilities for agentic automation & orchestration
October 02 by Michael HillUiPath has unveiled an expanded set of offerings for its UiPath Platform for agentic automation and orchestration
Change management tops list of business transformation methodologies
October 01 by Michael HillChange management is the leading methodology organizations use to support business transformation, according to the PEX Report 2025/26
Business process management (BPM) reigns supreme in enterprise transformation
September 30 by Michael HillBusiness process management (BPM) is the leading technology organizations are using to support business transformation
Municipality of Rotterdam uses process mining to optimize citizen services
September 30 by Michael HillThe Municipality of Rotterdam is enhancing services for citizens using process mining in partnership with Microsoft