Business Transformation

If your best-laid plans stay on the drawing board rather than spring to life, you need to know what's going wrong - and put it right. John W Moran PhD demonstrates a simple and effective four stage pr...

We all like to lead with our success stories - but in our hearts we know that the best learning happens when you make mistakes. One anonymous c-level source told us what mistakes were made in implemen...

The world of business is undergoing digital transformation. Many businesses and organisations currently use BPM tools... So how can these tools help you weather the winds of change? In this video we d...

The Editor takes the best of the PEX Podcasts on the theme of transformation.

The Big Convergence is when the full power of the Digital Age will be unleashed. The Digital Age will see the elimination of the need for human involvement in routine and repetitive processes, evaluat...

Although the idea of a digital transformation is no longer new for many organizations, it remains an elusive target for some. There are many reasons for this, but there is no doubt that more businesse...

The Editor's view from PEX Europe Spring 2018: is managing people is still important in a digital world?

A back to basics lesson in PEX.

The PEX Network recently undertook an in-depth survey into the financial services industry to assess the progress, drivers and challenges relating to the OpEx effort. When it comes to priorities for s...

Explore the top 5 BPM trends that are shaping the market in 2018 and are helping organizations support their ongoing transformational initiatives.

Have you ever thought that a company's tech offer is too good to be true? Four experts in implementation, marketing and process improvement discuss how to be an early adopter - without getting stung.

In the choppy seas of digital disruption, what separates the sinkers from the swimmers? It isn't always the biggest ship that sails the truest course - and there's something crucial that is emerging a...

Learn how applying the right technology and framework can result in enterprise process transformation.

Though many companies understand that process improvement is important, there are still a few that do not comprehend its integral part to commercial success. In order to understand process improvement...

I’m excited to announce the winners for the PEX Network Awards 2018 as selected by our expert judges. Thank you to everyone who entered! Winners for each category were announced at OPEX week in Orland...

PEX Network conducted a survey in November 2017 with senior financial services executives to understand the key challenges, priorities and spend areas for 2018 and beyond.

Patti Hatter joins us from the OPEX Summit San Diego where she shares her experience as a chief information officer (CIO) and as an executive leading transformation at sizable organizations.

This is a case study about a client who approached us to gain the capability to handle volume spikes without additional resources and costs. Utilizing our Process Gym Framework and leveraging our...

Drucker took a non-traditional route to academic success. In this article, Dr William A. Cohen highlights how the “Father of Modern Management” reached the pinnacle of his career through five simple r...

This guide outlines an actionable strategy that some of the world’s largest companies have used successfully to optimize documentation processes and increase productivity.

Process ROT creeps in when established business processes become hampered by Redundant, Obsolete and Trivial (ROT) information. It's something that’s happening within large numbers of organizations, y...

Ben Stoneham, co-founder and chief executive officer of intelligent robotic process automation technology company Autologyx discusses enabling agile business, innovation and the pace of change in tech...

PEX Network takes five minutes with Sean Flannery, RPA General Manager at HCL Technologies is responsible for delivery of RPA and innovation to European clients. He explains that the reality with RPA...

In this week’s podcast interview,Carolann Wolfgang, continuous process improvement program manager at the NAVFAC EXWC otherwise know as the Naval Facilities Engineering and Expeditionary Warfare Cente...

The whole concept of customer support is in the process of changing. It seems that the last evolution in this area was based on automated phone answering trees and offshore support. While that saved...