Business Transformation
Business transformation refers to a fundamental change in the strategy, structure, processes, culture, and technology of an organization, with the goal of achieving significant and sustainable improvements. It is a long-term initiative that seeks to prepare the company for new challenges or shifts in the business environment, and can be triggered by changes to the market, technological disruptions, changes in customer expectations, or commercial pressures.
Business transformation involves reshaping the entire organization to enhance its overall performance, competitiveness, and ability to meet evolving demands.
For the process to be successful it requires strong leadership, strategic vision, effective communication and a commitment to continuous improvement. Read our reports and guides packed with tips for undergoing a successful business transformation.
Premier Inn Middle East names new OPEX director to support ambitious expansion
October 28 by Michael Hill
Premier Inn Middle East has appointed Jennifer Edwards as its new operations excellence director
10 process excellence trends for 2026
October 23 by Michael Hill
Process excellence in 2026 – what is it going to look like? Explore 10 key trends that will shape the process excellence landscape next year
The silent struggle of operations transformation
October 22 by Chas Moore
Too often, transformation is treated as a technology project. Organizations automate broken processes and wonder why the problems persist
Gartner unveils top 10 strategic technology trends for 2026
October 22 by Michael Hill
Gartner announced its list of top strategic technology trends that organizations need to explore in 2026
KPMG Velocity launches to transform operations with agentic AI
October 21 by Michael Hill
KPMG launches Global Business Services with KPMG Velocity, a new agentic AI offering designed to improve operational productivity
International Conference on Process Mining 2025 opens in Uruguay
October 21 by Michael Hill
The seventh International Conference on Process Mining (ICPM 2025) takes place this week in Montevideo, Uruguay
Nestlé to cut 16,000 jobs in major business transformation & process automation push
October 17 by Michael Hill
Nestlé plans to eliminate 16,000 roles as it targets huge cost savings supported by business transformation and process automation
Leading transformation without the perfect solution: Why experimentation is the strategy
October 15 by Dr Terryel Hu, Ph.D
Learn why it’s time to challenge the belief in the perfect solution and accept that imperfection is not failure in transformation
Organizations plan AI spending spree to power business transformation
October 15 by Michael Hill
Organizations are planning significant investment in various types of AI to support business transformation, according to the PEX Report 2025/26
8 reasons why change management fails
October 15 by Michael Hill
Change management is vital in transformation and process excellence, but change management fails. Learn the reasons why!
Appian honors firms driving process excellence in APAC
October 14 by Michael Hill
Appian announced the recipients of its 2025 Asia-Pacific and Japan (APJ) Partner Awards, recognizing firms driving process excellence across five categories
Birmingham City University creates digital twin to track indoor air pollution
October 13 by Michael Hill
Birmingham City University (BCU) has developed a digital twin to track indoor air pollution and make a life-changing difference for children living with asthma
