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Business Transformation
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of 36
Contributor: Adam Morris
Posted: Mon, 02/12/2018
Adam-Morris-process-excellence
Though many companies understand that process improvement is important, there are still a few that do not comprehend its integral part to commercial success. In order to understand process improvement’s central place for a business we can turn to economics for an explanation, says Adam Morris. Full Content »
Contributor: Stacy Irish
Posted: Wed, 01/31/2018
OPEX awards 1
I’m excited to announce the winners for the PEX Network Awards 2018 as selected by our expert judges. Thank you to everyone who entered! Winners for each category were announced at OPEX week in Orlando, Florida. Full Content »
Contributor: Stacy Irish
Posted: Tue, 01/30/2018
Operational Excellence in Financial Services Strategy Report 2018
PEX Network conducted a survey in November 2017 with senior financial services executives to understand the key challenges, priorities and spend areas for 2018 and beyond.Key findings of this exclusive report include:Over 50% of respondents’ said that change management and culture where there biggest challenge within... Full Content »
Contributor: Seth Adler
Posted: Mon, 01/29/2018
Business Transformation
Patti Hatter joins us from the OPEX Summit San Diego where she shares her experience as a chief information officer (CIO) and as an executive leading transformation at sizable organizations. Full Content »
Contributor: William Cohen, Ph.D.
Posted: Sun, 01/21/2018
Business-transformation
It is one thing to be able to contribute to humankind in challenging work, but that ability is worthless if you can’t demonstrate it. Drucker would have said that it is a societal obligation to make it so. That is, for the maximum number of others to know about and to take advantage of your contributions. Full Content »
Contributor: PEX Network Reports
Posted: Tue, 01/16/2018
PEX Network Reports
The regulatory reporting burden on organizations of all types has drastically increased, and it is critical for companies to meet deadlines and obligations while maintaining flexibility. Read this guide to help you develop an actionable strategy to optimize documentation processes and increase productivity. This guide outlines an actionable... Full Content »
Contributor: Ivan Seselj
Posted: Mon, 01/15/2018
Redundant,obsolete and trivial information
Process ROT creeps in when established business processes become hampered by Redundant, Obsolete and Trivial (ROT) information. It's something that’s happening within large numbers of organizations, yet many aren’t aware until it’s already well-established, and negatively impacting their teams Full Content »
Contributor: Dan Morris
Posted: Thu, 12/28/2017
Business-Transformation
The whole concept of customer support is in the process of changing. It seems that the last evolution in this area was based on automated phone answering trees and offshore support. While that saved money, customers largely hated both. Long multi-level phone menus never seem to offer a link to what the customer was looking for and offshore support to frustrated people due to accent and language issues Full Content »
Contributor: Seth Adler
Posted: Thu, 12/28/2017
seth adler headshot
In this week’s podcast interview,Carolann Wolfgang, continuous process improvement program manager at the NAVFAC EXWC otherwise know as the Naval Facilities Engineering and Expeditionary Warfare Center discusses the need for continuous improvement at all organizations. Full Content »
Contributor: Katie Sadler
Posted: Fri, 12/22/2017
Robotic-Process-Automation
Are you looking for peer-to-peer guidance on achieving successful robotic process automation? Here, PEX Network highlights advice from process improvement professionals. Full Content »
Contributor: Seth Adler
Posted: Thu, 12/21/2017
Robotic-Process-Automation
In this week’s podcast interview, Jorgen Lislerud the managing director of the Circle K business centre in Latvia discusses using robotic process automation (RPA) as a tool to achieve improved customer experience. He explains that artificial intelligence (AI) will be a part its future in someway. Full Content »
389 results
of 36
Contributor:
Posted: Sun, 03/02/2014
process_perspective
Advances in computing technology are driving rapid changes in every industry from retail to manufacturing, banking and beyond. But now, even the hardware that used to keep the lights on is being transformed into software – running instead in virtual environments – and IT has no longer become the barrier to process automation that it once was Full Podcast »
Contributor: Dan Morris
Posted: Mon, 05/15/2017
Dan Morris
Companies need to refocus and significantly reduce their cost reduction frenzy. Was it needed? Yes. Is it still needed? It will always be a concern, but it should not be a major focus for some time into the future. Why? The world has changed and there are dire predictions for large companies. Full Column »
Contributor: Stacy Irish
Posted: Tue, 01/30/2018
Stacy-Irish
PEX Network conducted a survey in November 2017 with senior financial services executives to understand the key challenges, priorities and spend areas for 2018 and beyond.Key findings of this exclusive report include:Over 50% of respondents’ said that change management and culture where there biggest challenge within p Full Sector Report »