Business Transformation
Business transformation refers to a fundamental change in the strategy, structure, processes, culture, and technology of an organization, with the goal of achieving significant and sustainable improvements. It is a long-term initiative that seeks to prepare the company for new challenges or shifts in the business environment, and can be triggered by changes to the market, technological disruptions, changes in customer expectations, or commercial pressures.
Business transformation involves reshaping the entire organization to enhance its overall performance, competitiveness, and ability to meet evolving demands.
For the process to be successful it requires strong leadership, strategic vision, effective communication and a commitment to continuous improvement. Read our reports and guides packed with tips for undergoing a successful business transformation.
Take the PEX Survey 2025/26!
June 02 by Michael Hill
Take the PEX Survey 2025/26 and help us examine the state of business transformation!
The power of trust in business transformation
May 20 by Anna Fel
The importance of trust in business transformation cannot be overstated. It is the emotional glue that binds strategy to execution and unites everyone
Tech, data & AI fuel AstraZeneca’s bold business transformation ambitions
May 16 by Michael Hill
AstraZeneca’s Arrie van der Dussen discusses how technology, data & AI fuel business transformation
Digital friction threatens to derail AI-driven business transformation
April 28 by Michael Hill
A lack of employee readiness to adopt and use AI technology could see business transformations fail
The business transformation management playbook: Combining business & IT for success
April 15 by PEX Network
Learn why real business transformation is continuous and explore the key success factors of effective transformation strategies
BPM in APAC: A 2025 snapshot
April 15 by Georgina Wilczek
Explore the evolving role of business process management in a world increasingly shaped by artificial intelligence, data and digital innovation
AI is “more expensive than it should be” claims Amazon CEO
April 11 by Michael Hill
Amazon’s Andy Jassy outlines what needs to happen to reduce the cost of AI for customers
Chelsea FC partners with FPT to drive global transformation
April 10 by Michael Hill
Chelsea FC aims to accelerate performance and deliver richer experiences for fans at home and abroad
The transformation cycle: From insight to impact
April 03 by Chas Moore
For most organizations, transformation isn’t a single, monolithic event with clear start and stop
Avoiding digital chaos: How to prevent complexity from killing transformation
April 02 by Dr Terryel Hu, Ph.D
Any transformation strategy should be about making processes easier, not harder
OpenAI closes in on historic $40 billion funding round as the generative AI bubble refuses to burst
March 27 by Michael Hill
As OpenAI closes in on a colossal funding round, read how generative AI is continuing to transform process excellence
8 ways to achieve business transformation
March 27 by Amelia Brand
Discover 8 essential steps to drive effective business transformation, from strategy to execution
