Automation Anywhere & OpenAI launch new generation of AI-native agentic solutions

PEX Network’s key takeaways:

• Automation Anywhere and OpenAI have launched a new generation of artificial intelligence (AI) native agentic solutions.
• Collaboration combines Automation Anywhere’s Process Reasoning Engine (PRE) with OpenAI’s advanced reasoning models.
• Solutions are designed to move beyond traditional automation by providing customers with a fast on-ramp to agentic operations.

Process automation firm Automation Anywhere announced a new generation of AI-native agentic solutions developed in collaboration with OpenAI. They are designed to help enterprises achieve faster time-to-value and more autonomous operations.

The collaboration combines Automation Anywhere’s Process Reasoning Engine (PRE), which decides the next best enterprise action and securely orchestrates work across systems, with OpenAI’s advanced reasoning models. Together, they create a complete reasoning-to-action loop: OpenAI models handle reasoning and interpretation, while PRE ensures governed execution within enterprise environments, according to a press release.

The new agentic solutions are designed to move beyond traditional automation by providing customers with a fast on-ramp to agentic operations, Automation Anywhere said.

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A new generation of AI-native agentic solutions

“Traditional solutions automate work by following rigid steps, much like humans would, which often makes them brittle when things change,” said Mihir Shukla, CEO and chairman of Automation Anywhere. “Our agentic solutions are fundamentally different; they’re designed for how AI agents work, enabling them to autonomously reason, solve problems, and adapt to changes – delivering exponentially greater ROI.”

With Automation Anywhere’s Process Reasoning Engine and OpenAI’s reasoning models, the pair are building agentic solutions that offer capabilities truly unlike anything in the market, Shukla added. “It’s a true game changer.”

Automation Anywhere’s growing portfolio of agentic solutions are built on a consistent agentic architecture that integrates reasoning, enterprise context, human-in-the-loop controls, and orchestrated action. The solutions target high-value business processes across finance, HR, IT, and customer service, enabling organizations to deploy production-ready capabilities while retaining flexibility to tailor and extend them without code.

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Why do most agentic initiatives fail?

A plethora of research indicates that most agentic initiatives fail to drive value in modern organizations. Common causes of failure include poor execution, a lack of governance, tool sprawl, and misaligned incentives/KPIs.

“Most agentic initiatives fail because they’re either too autonomous or too constrained,” said Dustin Snell, SVP of agentic solutions at Automation Anywhere. “What’s different here is that we deliberately blend agentic reasoning, deterministic execution, and human judgment into a single, governed flow. That balance is what turns promising AI experiments into reliable production outcomes for the enterprise.”

Automation Anywhere is showing what’s next – AI that goes beyond automating tasks to redefine how work actually happens, commented Giancarlo “GC” Lionetti, chief commercial officer at OpenAI. “Together, we’re embedding intelligence directly into core workflows so enterprises can move faster, work smarter, and drive meaningful outcomes.”

All Access: Future of BPM 2026

You asked, and we listened. Business process management (BPM) remains the cornerstone technology for driving organizational transformation, according to the survey results featured in the latest PEX Report. As we look toward 2026 and beyond, generative AI, agentic AI, and intelligent process orchestration are redefining how processes are designed, executed, and optimized. BPM is your key to adapting swiftly and effectively in this new era.

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