Cornershop: A journey from customer delight to operational efficiency
January 21 by Diego Borquez
While standardization can streamline processes and reduce costs, it may erode the unique aspects of a service that drive loyalty and satisfaction
Gen AI tools pose risks for sensitive data disclosure
January 20 by Amelia Brand
A recent report finds 8.5 percent of Gen AI prompts risk data exposure, urging stronger controls and monitoring
DORA deadline nears
January 16 by Amelia Brand
DORA takes effect January 17 requiring financial firms and ICT providers to enhance cybersecurity and operational resilience or face fines of up to €5m
Celonis to streamline UK government’s hiring processes
January 15 by Michael Hill
Celonis is collaborating the UK Cabinet Office to streamline and replace over 280 legacy IT systems
Achieving OPEX through advanced construction technology
January 14 by Tom Schwarzweller
How state-of-the-art construction tools help improve efficiency, streamline workflows and enable better decision-making to achieve OPEX
Forrester examines the state of process intelligence
January 13 by Michael Hill
Organizations are increasingly adopting process intelligence tools with many using federated models and centralized centers of excellence
