PEX Report 2025: Global state of OPEX & business transformation

Process excellence is in a state of flux as evolving business goals, requirements and technologies impart era-defining shifts on operational excellence (OPEX) and business transformation.

Amid the drive towards modernization, innovation and sustainability, organizations face a perfect storm of opportunity and challenge as they seek not only to remain competitive but also surpass ambitions and differentiate themselves in demanding markets.

PEX Network’s State of the Industry Report 2024/25 is a detailed assessment of the current OPEX and business transformation landscape. Drawing upon and examining the results of a recent survey of almost 200 professionals, it paints a comprehensive picture of today’s process excellence environment, enriched by reaction and insight from more than a dozen industry business and thought leaders from across the globe.

Featured brands include Mars, Formula E, Millennial Specialty Insurance, Biola University Crowell School of Business and City, University of London.

Key findings include:

• Artificial intelligence (AI) will be the biggest investment area over the next 12 months.
• Almost half of organizations are deploying enterprise-wide OPEX and business transformation.
• OPEX and business transformation are mission-critical in driving growth, managing turnaround and delivering strategic objectives.
• Change management is the leading methodology/solution organizations use to support OPEX and transformation.
• Process improvement is a key focus and investment priority for modern businesses.

Download your copy and explore the core ingredients of successful OPEX and business transformation!