PEX Report 2025/26: Global state of business transformation
Learn why business transformation has evolved into a fundamental imperative for survival and sustainable growth
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Driven by rapid technological innovation, shifting workforce dynamics, climate pressures and increasingly sophisticated consumer expectations, the landscape in which organizations operate has become more complex, interconnected and volatile.
The PEX Report 2025/26 examines the results of our annual survey of more than 200 professionals with insights from more than a dozen industry business and thought leaders from across the globe. Contributors include leaders from Mars, Navy Federal Credit Union, Pacific International Lines, Sodexo, SAP and Nintex!
Explore why true business transformation is not a singular project but an ongoing journey, one that requires visionary leadership, cross-functional collaboration, technological prowess and an unrelenting commitment to agility and innovation. Those that embrace this evolution holistically are not just surviving the future, they are shaping it!
Key findings include:
- More than half of organizations are deploying enterprise-wide business transformation strategies.
- Over half of respondents view business transformation as a mission-critical strategy to help drive growth, manage turnaround and deliver strategic objectives.
- Business process management (BPM) is the most common technology organizations use to support business transformation.
- Almost half of businesses plan to increase artificial intelligence (AI) investment in the next 12 months.
- Less than half of businesses currently have an AI governance policy.
