How to unleash the benefits of holistic digital process transformation
Learn how to improve operational performance and ensure process excellence by identifying areas for improvement to survive in today’s business environmentAdd bookmark
Ensuring process excellence is critical for organizations all over the world, but many have been struggling to adopt the holistic mindset necessary to reap the benefits of continuous process improvement. These benefits can include improved customer satisfaction, efficiency and productivity, which all lead to business growth.
Join this webinar on 20 August at 1pm EDT to hear from experts from Deep Analysis, EY Consulting and SAP to find out how to achieve a culture of process excellence and move away from overcoming short-term challenges to focus on long-term success.
Join this webinar to learn how to:
- Visualize and assess business processes to quickly get a holistic view and identify areas for improvement.
- Automate and integrate processes such as order-to-cash to ensure they run smoothly with minimal human intervention.
- Adopt live processes to provide an efficient and proactive user experience for improved operational performance.
This webinar will be presented by:
Tyson Verstraete, VP Business Technology Platform at SAP
Verstraete has held many roles at SAP and currently acts as VP of the North America Cloud Acceleration team for the company’s platform and technology business. An engineer by training, he began his career as BlackBerry’s first employee in Latin America, where he helped build the smartphone and software company into a billion-dollar business. Verstraete also founded the mobile application company Lo2, which built messaging apps for iPhone and Android.
Connie Moore, VP and Principal Analyst at Deep Analysis
Prior to her work at Deep Analysis, Moore was the senior VP of research at Digital Clarity Group, where she focused on CX technologies, and VP and research director at Forrester Research. She is widely recognized for her groundbreaking research in BPM and information management, and recently received the Marvin L. Manheim Award for thought leadership in business process management, case management and workflow. She holds an MBA from George Washington University and a BA from East Carolina University.
Mike Miller, Partner, Digital and Emerging Technology at EY Consulting
Miller has more than 20 years of experience in process automation, master data management, data integration, data architecture and advanced analytics. He currently leads the process mining practice across Canada where he focuses on helping clients identify, remediate, and unlock value in their processes. Throughout his career, Miller has worked across many industries, including oil and gas, power and utilities, transportation, manufacturing, consumer products, public sector and healthcare.
Dwayne DeSylvia, Business Technology Platform Solution Advisor at SAP
DeSylvia is a business technology platform solution advisor at SAP with a passion for streamlining and accelerating the adoption of innovation by enterprises. He specializes in intelligent technologies, core platform services and enterprise agility.