NTT DATA launches Microsoft Cloud business unit to boost AI-driven business transformation

NTT DATA announced a new business unit for Microsoft Cloud to meet the rising demand for artificial intelligence (AI) driven business transformation.

The global unit brings together NTT DATA’s industry and technical expertise in Microsoft Cloud, security and AI solutions to accelerate cloud modernization, scale agentic AI and navigate complex sovereignty and compliance requirements, according to a press release.

To accelerate adoption, NTT DATA is aligning its sales, pre-sales and delivery teams with Microsoft to help clients design, build, secure, migrate and implement solutions on Microsoft Cloud that deliver measurable business impact across industries and regulated markets.

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5 core focus areas of NTT DATA’s Microsoft Cloud business unit

NTT DATA’s global business unit for Microsoft Cloud focuses on five core areas:

1. Agentic AI at scale: Helping clients rapidly scale AI agents with Microsoft 365 Copilot and Microsoft Azure AI Foundry enabling real-time voice communications and intelligent orchestration with speed, efficiency and ethical integrity.
2. Modern cloud solutions: Supporting organizations in building and updating applications In Microsoft Azure to boost agility, reduce complexity and stay ahead of change.
3. Developer acceleration: Empowering Azure developers to accelerate cloud-native development with a microservices library of more than 500 industry-accelerators, built on top of NTT DATA’s Industry Cloud platform.
4. Enhanced digital experience: Enabling more connected, collaborative workplaces with Microsoft 365 and transforming customer engagement through integrated Microsoft Dynamics 365 Contact Center solutions.
5. Sovereign cloud adoption: NTT DATA is one of the few Microsoft partners collaborating on Sovereign Cloud specialization under the Microsoft AI Cloud partner program.

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 Addressing complex businesses challenges with speed

“Our expanded collaboration with Microsoft reflects a shared commitment to helping clients tackle today’s complex business challenges with speed, scale and trust,” said Charlie Li, head of cloud and security services at NTT DATA. “Through our global business unit for Microsoft Cloud, we’re bringing together the strengths of both organizations to solve modern problems using advanced cloud and AI technologies, whether it’s modernizing operations, improving how people work and connect or delivering more intelligent, secure and resilient digital experiences.”

NTT DATA has played a pivotal role in driving global adoption of Microsoft Azure innovations, added Stephen Boyle, global leader, SI and advisory at Microsoft. “This global business unit and our expanded collaboration enables enterprises to integrate AI seamlessly, modernize operations and achieve digital transformation with confidence.”

All Access: Future of BPM 2026

You asked, and we listened. Business process management (BPM) remains the cornerstone technology for driving organizational transformation, according to the survey results featured in the latest PEX Report. As we look toward 2026 and beyond, generative AI, agentic AI, and intelligent process orchestration are redefining how processes are designed, executed, and optimized. BPM is your key to adapting swiftly and effectively in this new era.

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