Business Transformation
Business transformation refers to a fundamental change in the strategy, structure, processes, culture, and technology of an organization, with the goal of achieving significant and sustainable improvements. It is a long-term initiative that seeks to prepare the company for new challenges or shifts in the business environment, and can be triggered by changes to the market, technological disruptions, changes in customer expectations, or commercial pressures.
Business transformation involves reshaping the entire organization to enhance its overall performance, competitiveness, and ability to meet evolving demands.
For the process to be successful it requires strong leadership, strategic vision, effective communication and a commitment to continuous improvement. Read our reports and guides packed with tips for undergoing a successful business transformation.
KPMG Velocity launches to transform operations with agentic AI
October 21 by Michael Hill
KPMG launches Global Business Services with KPMG Velocity, a new agentic AI offering designed to improve operational productivity
Nestlé to cut 16,000 jobs in major business transformation & process automation push
October 17 by Michael Hill
Nestlé plans to eliminate 16,000 roles as it targets huge cost savings supported by business transformation and process automation
Organizations plan AI spending spree to power business transformation
October 15 by Michael Hill
Organizations are planning significant investment in various types of AI to support business transformation, according to the PEX Report 2025/26
8 reasons why change management fails
October 15 by Michael Hill
Change management is vital in transformation and process excellence, but change management fails. Learn the reasons why!
Leading transformation without the perfect solution: Why experimentation is the strategy
October 15 by Dr Terryel Hu, Ph.D
Learn why it’s time to challenge the belief in the perfect solution and accept that imperfection is not failure in transformation
Appian honors firms driving process excellence in APAC
October 14 by Michael Hill
Appian announced the recipients of its 2025 Asia-Pacific and Japan (APJ) Partner Awards, recognizing firms driving process excellence across five categories
Birmingham City University creates digital twin to track indoor air pollution
October 13 by Michael Hill
Birmingham City University (BCU) has developed a digital twin to track indoor air pollution and make a life-changing difference for children living with asthma
Definitions of business transformation vary widely across organizations
October 13 by Michael Hill
The complex, fast-evolving business transformation discipline continues to span diverge stages and touchpoints both general and unique to organizations
Meeting the NHS’s key transformation objectives
October 10 by Scott Sampson
The NHS faces a formidable challenge: increasing productivity and reducing costs while maintaining patient outcomes
Business transformation in APAC: Trends, challenges & opportunities
October 09 by Michael Hill
Explore the evolving business transformation landscape in the Asia-Pacific (APAC) region
The great misalignment in business transformation
October 09 by Dr Terryel Hu, Ph.D
Explore the increasing mismatch between the roles being created and the business problems companies need solved
Budget pressures emerge as primary obstacle to business transformation
October 08 by Michael Hill
Cost and budget limitations are the biggest business transformation challenges facing organizations in the coming year, according to the PEX Report 2025/26
