Business Transformation
Business transformation refers to a fundamental change in the strategy, structure, processes, culture, and technology of an organization, with the goal of achieving significant and sustainable improvements. It is a long-term initiative that seeks to prepare the company for new challenges or shifts in the business environment, and can be triggered by changes to the market, technological disruptions, changes in customer expectations, or commercial pressures.
Business transformation involves reshaping the entire organization to enhance its overall performance, competitiveness, and ability to meet evolving demands.
For the process to be successful it requires strong leadership, strategic vision, effective communication and a commitment to continuous improvement. Read our reports and guides packed with tips for undergoing a successful business transformation.
Air France-KLM builds generative AI factory to revolutionize operations & drive business transformation
July 18 by Michael Hill
Air France-KLM partners with Accenture and Google Cloud to launch a generative AI factory to revolutionize operations and drive business transformation
Business transformation leaders & laggards: Separated by centuries, not decades
July 16 by Dr Terryel Hu, Ph.D
Why business transformation leaders and laggards are separated by centuries, not decades
Pegasystems & AWS reimagine legacy transformation with agentic automation
July 15 by Michael Hill
Pegasystems Inc. signed a five-year strategic collaboration agreement with AWS to reimagine legacy transformation through agentic automation
Orange Business boosts digital transformation with leading tech partners
July 15 by Michael Hill
Orange Business boosts digital transformation to deliver simpler, more flexible and AI-native experiences centered around trust
Beware office politics in business transformation
July 10 by Sudeshna Banerjee
The most hazardous part of any business transformation role isn’t the strategy, KPIs or delivery expectations – it’s the office politics you’re not prepared for
Reskill, lead & win: The new PEX imperative in a time of transformation
July 10 by Michael Hill
Tony Saldanha believes it is time for process excellence professionals to seize the moment and revolutionize business operations
Only one third of business leaders report healthy change adoption
July 09 by Michael Hill
Only 32 percent of mid-to-senior level business leaders said that the last change they led achieved healthy change adoption by employees, according to Gartner
Riddell kicks off cloud-first digital transformation
July 08 by Michael Hill
Riddell, the industry leader in the football protective equipment market, is embarking on a cloud-first digital transformation of its enterprise solutions
Association of Change Management Professionals reveals new global board members
July 02 by Michael Hill
The Association of Change Management Professionals (ACMP) revealed its new global board members for 2025-2028
Take the PEX Survey 2025/26!
July 01 by Michael Hill
Take the PEX Survey 2025/26 and help us examine the state of business transformation!
PEX Network & Inixia launch Certified Master of Dynamic Process Transformation
June 30 by Michael Hill
PEX Network and Inixia announce the launch of the Certified Master of Dynamic Process Transformation program
5 key elements of a successful change management training program
June 25 by Nikhil Pal
87 percent of change initiatives fail. Here’s how to master change management training and be in the 13 percent that succeed
