REPORT: How utility companies escape manual processes

A Report from the Utilities’ Perspective

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Service providers need to evolve: time-consuming and costly data entry, reporting, and auditing, as well as the inability to quickly access accurate information to address outage and customer service issues, all add up to frustrated customers who will look elsewhere. 

TrackVia surveyed 200 utility companies to find out more about:

• Prevalence of Manual Processes
• Impact of Manual Processes
• Cost of Manual Processes
• Risks of Manual Processes

Find out how digitization efforts create competitive advantage for utility companies by improving worker safety, optimizing workflows, and increasing transparency and accuracy across their end-to-end processes – as well as reducing or avoiding costs.