Top 10 strategic technology trends for 2020
2020 is almost upon us, and it is a good oportunity to start thinking ahead now before the year changes.
Strategic technology trends have the potential both to create opportunity and to drive significant disruption. Enterprise architecture and technology innovation leaders must evaluate these top strategic technology trends to determine how combinations of trends can plot the roadmap for 2020.
Gartner's report, Top 10 strategic technology trends for 2020, offers insights for process professionals covering such topics as:
- Artificial intelligence (AI), a foundational catalyst for advanced process automation and human augmentation and engagement;
- Why enterprise architecture and technology innovation leaders must build an overarching view across functional and process silos and exploit a complementary set of tools including RPA, iBPMS, DTO, application development, and AI domains that guide how the tools are used and the systems they create are integrated;
- How to confront issues in privacy, digital ethics and security challenges generated by AI, the Internet of Things (IoT)/edge, and other evolving technologies that will become critical to maintain trust and avoid legal entanglements.