How Dôvera achieved 30 per cent cost savings through RPA and task mining

Discover how international professional services firm Mazars optimized back-office processes at health insurance company Dôvera through the application of RPA and task mining

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PEX Network
04/16/2021

task mining process cost savings

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The benefits of task mining and RPA initiatives have been noted by many organizations across a range of industries, with some companies achieving significant cost savings. International professional services firm Mazars applied these practices when delivering a project to Slovakian private health insurance company Dôvera, which has more than 1.5 mn policy holders.

Mazars was able to identify up to 30 per cent cost saving potential in the back-office department through process optimization by utilizing UltimateSuite's task mining software.

Utilizing UltimateSuite task mining software, Mazars was able to identify opportunities for optimization with up to 30 per cent cost saving potential in the back-office department. After a successful proof of concept, the benefits Dôvera reaped were significant enough to encourage long-term RPA and task mining adoption. Over the next two years, Mazars will be conducting task mining across Dôvera’s organization to identify further task improvement and automation opportunities.

Download this whitepaper to discover:

  • What task mining is and what benefits it brings to organizations.
  • How to apply task mining to uncover hidden cost saving opportunities in your own organization.
  • The full story of how Dôvera achieved 30 per cent cost savings through task mining and RPA.
  • Recommendations on how to uncover hidden cost saving opportunities in your organization.

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

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