Using automation to optimize accounts receivable collections

A guide to overcome the challenges of building or scaling collections teams through automated platforms

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PEX Network
PEX Network
05/10/2021

team meeting in office

AR teams deal with numerous, often complex, tasks on a daily basis and are regularly required to handle multiple tasks simultaneously to ensure that processes run smoothly. Cash flow issues caused by poor collections processes can arise in companies that do not have a handle on AR time management.

Building and scaling an effective collections team can be a struggle for companies as the process of recruiting, hiring and training new workers in the accounts receivable (AR) department requires a significant amount of investment in time and resources from management.

To overcome the numerous challenges of building or scaling AR teams while ensuring optimized processes, companies can implement automated platforms that will help streamline workflows. This guide explains what benefits automating accounts receivable can provide organizations looking to build or scale their teams, and shares two success stories from companies Wochit and A Closer Look, that both reduced error rates and streamlined workflows.

Download this guide to discover:

  • The primary challenges of scaling collections teams and measuring their performance to ensure they can support the increased workload.
  • How automated technology can reduce administrative workload and create consistency across your operation for more efficient AR collections.
  • Real-world case studies of how organizations have built or scaled successful AR teams.
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