A 'target operating model' or TOM design could be the answer to any business that is trying to innovate the way it works.
Detailing every phase of the TOM and using concrete case studies, this guide focusses on why involving internal and external stakeholders will make a tangible difference to the lasting success of a TOM.
You will learn:
- Why it is important to consider your customers' current and future needs during the development of options for the future Target Operating Model and how to achieve this
- Why considering the voice of the business is crucial to the sustainable success of your TOM
- How to keep customers and internal stakeholders involved and engaged throughout the TOM journey to help them embrace the change
- A unique and proven five-step process to follow for success
Download today to learn more.
