Is your business 'appy? 3 examples of apps revolutionising customer service

Sam Miranda
Posted: 04/15/2013

The app is an increasingly pervasive business tool - creating new consumer touch-points and accessibility, cementing brand loyalty and turning the smartphone into a payment terminal. But what does it mean for process when apps replace people? PEX Network taps into this debate by looking at three examples of apps revolutionising customer service.

Sam Miranda
Posted: 04/15/2013