Convergence within the Telecoms Industry: Interview with Karl Schultz, TeliaSonera

Companies within the Nordic region have typically lead the way in telecommunciations. But lately there’s been a lot of "Apps" and "Apples" around adding to the ever increasing complexity and competitive pressures. So just where is the telecoms industry headed and what role does process improvement play in supporting that direction? In this Process Perspectives interview, Karl Schultz, Vice President within TeliaSonera - northern Europe’s largest telecoms operator and one of the t...
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