NYC Health + Hospitals partners with Oracle to enhance key processes

NYC Health + Hospitals, the largest municipal healthcare system in the US, is partnering with Oracle to enhance key business processes. NYC Health + Hospitals will upgrade to Oracle Fusion Cloud Applications to streamline processes and support the delivery of high-quality health care services.

Using Oracle Fusion Applications to manage finance, supply chain and HR processes, NYC Health + Hospitals aims to increase efficiency, reduce costs and enhance the employee and patient experience, according to the announcement.

NYC Health + Hospitals is an integrated network of hospitals, community-based health centers, long-term care and rehabilitation facilities, home care services, correctional health services and a health insurance plan. Its team of more than 45,000 employees work to provide responsive, high-quality care for more than one million patients every year across the five boroughs of New York City.

NYC Health + Hospitals is enhancing key processes

To continue its growth and meet evolving patient needs, NYC Health + Hospitals required a unified business platform that could help reduce manual processes and improve business insights, stated a press release.

NYC Health + Hospitals selected Oracle to increase the speed and accuracy of business operations and gain the insights needed to deliver the highest quality of care possible to New York City communities.

“With high-quality healthcare at the core of our mission, the stakes are high and operating with siloed data was neither efficient nor sustainable,” said Danielle DiBari, PharmD, chief pharmacy officer, chief procurement officer and SVP of business operations at NYC Health + Hospitals. “With Oracle, we’ll have the reliable data we need and easy access to advanced technology that can help us make more informed decisions and optimize operational processes. This will enable our teams to dedicate more time and resources to serving patients and helping New Yorkers live their healthiest lives.”

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Vast and growing complexities in healthcare

The complexities within the healthcare industry are vast and growing, with significant obstacles that impact an organization's ability to deliver high-quality patient care, said Steve Miranda, EVP of applications development at Oracle.

“With Oracle Fusion Applications, NYC Health + Hospitals can improve the speed and accuracy of business processes, increase efficiency and drive healthcare innovation as it continues to provide the best care possible to its patients,” he added.

Last month, Augsburg University Hospital announced it is strengthening patient care through intelligent process automation. The hospital is working with Leadvise Reply, a digital transformation specialist, to implement a powerful automation platform that accelerates the transformation of hospital operations.

By streamlining manual administrative processes, the platform lays the foundation for a future-proof digital infrastructure and improved patient care.

Augsburg University Hospital is one of the largest and newest university hospitals in Germany. It comprises 23 clinics, six institutes and other medical treatment areas and centers with 7,600 employees, including 1,160 doctors and 3,100 nurses.

Task mining – unlocking new possibilities in process optimization: Industry report 2025

Task mining is experiencing robust growth, driven by the increasing need for process optimization and automation across diverse sectors. The market, estimated at US$2 billion in 2025, is projected to exhibit a compound annual growth rate (CAGR) of 25 percent over the next eight years, reaching an impressive $10 billion by 2033, according to Market Report Analytics.

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