A seven-step guide to operational excellence

Follow these seven steps to discover process improvement opportunities throughout your organization




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Operational excellence is key for organizations that want to remain competitive in their market. By constantly monitoring and reevaluating their operations and processes, businesses can improve customer satisfaction and achieve business growth.

Dr. Gero Decker, Signavio co-founder and CEO, says: “Making the customer the focal point of every process can drastically change your organization’s way of doing business for the better."

This guide provides seven practical steps and advice applicable to companies in every industry: discover and ideate; benchmark and validate; evaluate and quantify; simplify and standardize; generate and automate; share and govern; and monitor and measure.

Download this guide to discover:

  • How to set useful benchmarks to kick-start your operational excellence initiatives.
  • Where to look to identify and prioritize improvement opportunities.
  • What the most effective ways to share, monitor and measure the impact of OPEX initiatives are.

We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

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