How self knowledge can help guarantee success for MLAAdd bookmark
Peter Drucker listed only four essentials required for management as a liberal art, that breakthrough method of management known as MLA. Self-Knowledge is the one essential that is absolutely needed to assure success. Yet it is the one essential mostly frequently ignored. Ancient Chinese sage Sun Tzu, better known in China as Sun Zi, was a famous general who wrote a classic which is still studied more than two thousand years later by militaries all over the world. Sun Tzu wrote: 'If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.' In other words, Sun Tzu proclaimed that knowing yourself was more important than even knowing your opponent, and if you failed to know yourself, even with excellent intelligence of your adversary, you would lose every time.
How self knowldege won the most decisive battle in history
Drucker reached into history to gauge the importance of self-knowledge. We can do this too. The Battle of Cannae occurred in Italy in 216 B.C. The Carthaginian general Hannibal with 50,000 troops faced 86,000 Romans on their home ground. Some historians say the Romans had even more troops and outnumbered the Carthaginians to an even greater extent. Rome was the superpower of the ancient world. Hannibal not only had fewer soldiers than his enemy by a considerable number, a significant number of his troops came from allies with different customs, languages, and goals. This made it a much more difficult army to lead than the completely homogeneous Roman army that Hannibal faced. If today’s organization want a case study of successful diversity, Hannibal’s Army would have been an excellent example. Hannibal had no place to run away to, but he had no intention of doing so despite his smaller numbers, and he sought the battle.
Hannibal knew how to take advantage of diversity
Hannibal knew himself and his diverse Army very well. They were harder to lead in a cohesive strategy and to motivate to a single propose, but if he could do this and dare the impossible, he knew he could achieve the extraordinary. The Carthaginian Army was made up not only of Carthaginians who were descended from Phoenicians, but of many separate African tribes with which the Carthaginians were allied. They were all far from home and with great difficulty and hardship had crossed the forbidding Alps from the Northern coast of Africa to get to Rome to avoid Roman superiority at sea. Military experts of the age, both friendly and enemy gave Hannibal little chance at victory. But then they didn’t think he would make it across the Alps either.
Hannibal makes the first move
Hannibal made the first move. He opened the battle by attacking the Roman cavalry who were were deployed behind their thousands of well-armed and superior numbers of infantry. Like their infantry, the Roman cavalry too had superior numbers to Hannibal’s cavalry. However, the Roman cavalry was split evenly in numbers into two units of the same size positioned to left and right rear of the Roman foot soldiers under separate commanders and were not mutually supporting. By using a much smaller cavalry force merely to keep the Roman cavalry on his right front occupied, he massed his main cavalry force on the left and attacked with superior numbers which quickly defeated the Romans. He then sent this force against the remaining smaller Roman cavalry force on the right and defeated it too. So, before the massive Roman infantry was even engaged it had lost its entire force of cavalry.
Hannibal’s double envelopment of the Romans
Meanwhile, Hannibal had placed his strong African cohorts of infantry on his two flanks. In his center, his weaker force infantry force slowly fell back as the Roman horde in the center came forward thinking that the Carthaginian center was in retreat . As the Romans in the center advanced, the two strong forces of the Carthaginian Army on each flank swung toward the center compressing the Roman formation to such a degree that they couldn’t even wield their famous short swords effectively. Then Hannibal’s cavalry closed the trap from the rear and the Romans were surrounded and utterly massacred by the Carthaginians.
Why did Hannibal’s Carthaginians win?
An analysis of this battle shows that Hannibal’s victory was due to his strategy which was based on the self-knowledge of his Army and its commanders. It was this self-knowledge which enabled his victory and not a superiority of numbers which he didn’t have, or the fact that they were fighting on their home ground. They weren’t. The Romans were.
MLA beats profits in business too
This is true in management of business or other operations as well. Almost everyone does a competitive analysis before developing a strategy, but an internal analysis is frequently not given the same attention or may even be overlooked completely in developing strategy. Apple was far from the biggest company when Steve Jobs practically created the personal computer industry single-handed. His resources were much inferior to his competitors. It was almost laughable to compare Apple and IBM when he started. IBM was a giant with many scientists, engineers, and business experts and it was considered a superb marketer which others tried to imitate. No one on Jobs’ team even had a BS degree. They knew little about engineering and development or manufacturing of big computers as did their competition who were seasoned experts. Job’s organization had to get into the computer components business for a couple years just make the money and to get the financial resources they needed to build and compete in personal computers. What they did have was strong leadership and self-knowledge of what they could do in the way of developing and bringing small personal computers to market. IBM looked at the potential market and their marketing research people concluded that at maximum they could sell only 1,000 personal computers a year. This error was made because to them a personal computer was just a small version of the huge computers they had been supplying to the government and other organizations. These computers were big as a small room, weighed thousands of pounds and priced at a minimum of several hundred thousand dollars each. The wasn’t what Jobs had in mind at all.
Jobs wrote once that if all you did was focus on profit, you were going to fail. You had to focus on satisfying and pleasing the customer. So, the kid who didn’t even have a college degree took on the giants of the old computer world and created an entire new industry. Later Jobs wrote: 'If you keep your eye on the profit, you’re going to skimp on the product. But if you focus on making really great products, then the profits will follow.'
That’s the value of Drucker’s important MLA essential, self-knowledge.
Adapted and syndicated from a forthcoming book by Francisco Suarez and William Cohen PETER DRUCKER’S MOST IMPORTANT NEW REALITY: MLA Methodology and Its Practice
Consulting Drucker: Principles and Lessons by William A. Cohen (LID, 2018)
Drucker’s Lost Art of Management by Joe Maciariello (McGraw-Hill, 2011)
Peter Drucker’s Way to the Top by William A. Cohen (LID, 2019)
The Soul of the Firm by C. William Pollard (Delta One, 2009)
Managers not MBAs by Henry Mintzberg (BK, 2004, 2005)