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How do you build a shared culture when you’ve got different teams all with different ways of understanding and speaking about the same problems – the IT department, your Lean and Six Sigma teams, your business users. What does it take to bring it all together and make sure that everyone has a shared understanding? In this Process Perspectives podcast, Michelle Sheedy, Director of Value Management and Business Process Architecture at pharmaceutical company Hospira, discusses the challenges of building a culture of process improvement, the role of process architecture within the organization and how I.T. is taking a much more strategic role in process improvement within Hospira.