PEX Network announces winners for inaugural Indian Process Excellence Awards

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NEW DELHI : Following the final round of judging on the 22nd September in New Delhi, winners and honorary mentions were announced at the first Indian specific Process Excellence Network Awards ceremony.

Winners were selected on their achievements in a range of judging criteria covering business results, direction setting and portfolio management, implementation, project execution, innovation and creating an environment for change.

Vanessa Lovatt, Director, PEX Network who was on site and presented the awards commented that "India has been a fast growing aspect of our community over the last few years and I’m delighted to finally have the chance to recognise the hard work and success of some of the dedicated process leaders. Applications were judged against a global standard and we were highly impressed with the quality of the entries submitted".

The winners and runners up for the Indian region are:

Process Excellence Award for Manufacturing

Reliance Industries Ltd, Hazira Manufacturing Division 5
"To Improve Productivity of CP-10"

Honorable Mention:

Reliance Industries Ltd, Hazira Manufacturing Division 5
" To Increase Auto Loading Efficiency of Bobbins from 95% to 99%"
Process Excellence Award for Service & Transaction
Genpact India
"Improving End Customer Satisfaction for a Life Insurance Major in India by Reducing Service Request Resolution Time"
Honorable Mention:
Max New York Life Insurance Co.
"Improve ULIP - 37th Month Persistency of Agency Channel"

Process Excellence Award for Best Improvement Programme


WNS Global Services Pvt. Ltd. .
"Lean Six Sigma, under Business Process Excellence & Transformation"


The awards were hosted as part of IQPC PEX Network’s Indian Lean Six Sigma & Process Improvement Process Improvement leaders form across the Indian region share deployment ideas in Lean, Six Sigma and BPM strategy for 2 days.

For more information on the awards and the India Summit visit


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