Transforming business performance with less disruption and more speed

All businesses have a bucket list of things they are trying to achieve: improving efficiency, boosting profits and performance, reducing costs, and the list will likely go on. Often, in their quest to realize these objectives, businesses undertake lengthy transformation programmes that cause widespread changes to the way the business operates.

But what if there was a quicker and less disruptive way of getting the same result? In this PEX Network video session, recorded during PEX Week Europe, Colin Coulson-Thomas, Professor of Direction and Leadership at London's University of Greenwich, discusses the results of over 5 years of research into improving business performance by focusing on the critical jobs within key processes.