State of process innovation report 2021

After more than a year of disruption, companies are looking ahead to a new chapter as the world gradually settles in the new pandemic context. Regardless of the workforce models selected, whether it is in-office, fully remote or a hybrid approach, processes need to change.

To understand the current state of business processes, Bizagi surveyed more than 1,500 employees, with a key finding showing that 67 per cent of respondents are frustrated by the amount of repetitive manual work they have to do.

This survey report explores the workflow issues encountered with manual processes during the pandemic, and the current technologies and tools organizations are equipping employees with to optimize processes in a disrupted environment.

Interested in presenting your own Case Study?

Share best practice, ideas, and solutions to our global community of over 165,000 senior process professionals.

View our latest Media Kit to learn more about our audience and review our content calendar. Download Now

Learn More

Download this survey report to discover:

• How broken processes impact employee productivity and ways to empower employees to solve process challenges.
• Which tools employees value the most for innovation.
• A comparison of two fictional companies, Stagnant Corp. and Agile Corp. on process foundation, business continuity, workforce enablement and workload efficiency to help illustrate the survey findings.