PEX Week USA Session: Continuously improving continuous improvement

As a discipline, process professionals are often working in our businesses, coaching others on how they can improve. However, we don't spend much time looking at our own function and methodologies in order to continuously improve our own organizations.

In this video, recorded during the PEX Week North America conference, Lynn Kelley, VP of Continuous Improvement at Union Pacific Railroad, provides in-depth insight into how two organizations applied CI methodology to move their organizations increasingly forward by implementing new solutions and thought processes.